Courier (FAC) A - 519017

Tennessee Valley Authority; Chattanooga (TN); On-site; USD 19,000 - 28,000; Full time

Job summary

Tennessee Valley Authority in Chattanooga is seeking a Mail Center Support Associate to handle day-to-day mail operations, deliveries, and records with attention to accuracy and service.

The role may involve evening or night shifts and requires safe driving and knowledge of USPS rules.

Qualifications

• High school diploma or equivalent; knowledge of mail center operations/procedures/schedules.
• Knowledge of USPS and carrier regulations for size, weight, mail classifications, rates, and schedules.
• License to drive a motor vehicle; maintain a good driving record; ability to pass TVA Defensive Driving.

Responsibilities

• Sort incoming mail and assign to correct buildings and mail stops.
• Deliver and collect interoffice and carrier mail; maintain delivery records and signatures.
• Operate mail center vehicles; manage routes up to 300–400 miles per day; may require evening/night shifts.
• Seal and apply postage to outgoing USPS mail; classify mail and record short codes for high-volume mailings.
• Explain TVA services and schedules to customers; resolve complaints.
• Follow safety practices; keep work area hazard-free; support environmental programs.
• Perform related duties as assigned.

Skills

Sort & classify mail

Operate motor vehicle

Mail packaging & postage procedures

Oral & written communication

Record keeping

Record storage regulations

Plan & organize work

Procurement regulations

Education

High school diploma or equivalent

Job description

Work Location: Chattanooga, Tennessee

Relocation: Relocation is not offered for this position.

Salary: Competitive

Job Summary

The primary purpose of the position is to perform basic and recurring activities to support management support services functions. Routine support activities include, but are not limited to, day-to-day coordination, organizing, reviewing, distributing a variety of documents (mail and packages), and standard reporting according to procedures.

Typical Duties May Include

• Sorts incoming mail/items using bins for the appropriate buildings and mail stops.
• Delivers and picks up interoffice, USPS, UPS, Federal Express mail and other items upon request. Obtains signatures and maintains delivery records for special mail.
• Operates mail center vehicles to deliver and pickup mail at various locations including the U.S. Post Office. Responsible for the security of the vehicle and contents at all times. Driving routes may be 300-400 miles per day and involve evening and/or night shift work.
• Operates equipment to seal and apply postage to outgoing USPS mail. Determines classification of outgoing mail and calculates proper postage. Records customer short codes for high-volume mailings.
• Explains services and schedules to customers; resolves complaints.
• Observes and follows safe work practices; keeps the work area free from hazards; and informs the manager of existing and potential safety hazards. Supports environmental programs, e.g. recycling.
• Performs other related duties as assigned.

Supervision Received

Works under direct supervision on new tasks and minimal supervision when following standard procedures.

Skills & Proficiencies

• Ability to sort and classify mail.
• Ability to operate motor vehicle.
• Ability to apply procedures relative to packaging, weighing, and mailing materials.
• Ability to communicate both orally and in writing.
• Ability to maintain accurate records.
• Ability to apply record storage regulations.
• Ability to plan and organize work.
• Ability to apply procurement regulations.

Minimum Qualifications (Consistent With Classification Standard)

Education and Experience/Certificates, Licenses, and Registration Requirements/Other Requirements

High school diploma or equivalent. Knowledge of mail center operations/procedures/schedules. Knowledge of USPS and commercial carrier regulations pertaining to size, weight, mail classifications, rates, and schedules. License to drive a motor vehicle; maintain good driving record; and ability to pass TVA Defensive Driving course.

Equal Employment Opportunity

TVA is an Equal Opportunity employer and complies with all applicable laws and regulations regarding equal employment opportunities. Any applicant or employee who believes s/he has a discrimination claim (including harassment or retaliation) must contact TVA’s Equal Opportunity Compliance office within 45 calendar days of the event or action s/he believes to constitute discrimination, harassment, or retaliation.

Drug-Free Workplace

All TVA Non-Nuclear employees are covered by TVA's Federal Drug-Free Workplace Program Plan, in accordance with Executive Order 12564, Public Law 100-71 and the Mandatory Guidelines for Federal Workplace Drug Testing. Information regarding the Drug Free Workplace Program can be found at www.samhsa.gov/workplace . TVA Non-Nuclear employees in Testing Designated Positions, including those performing safety-sensitive duties are also subject to random drug testing. TVA Nuclear employees are subject to random alcohol and drug tests in accordance with 10 CFR Part 26 as mandated by the Nuclear Regulatory Commission (NRC).