Courier (FAC) A

Tennessee Valley Authority; Chattanooga (TN); On-site; USD 21,000 - 28,000; Full time

Job summary

The Tennessee Valley Authority in Chattanooga, TN, is seeking a mail center clerk to support management services. You will sort mail, deliver and collect items, and help with standard reporting according to TVA procedures.

The role involves driving routes, applying postage, handling records, and assisting customers. TVA emphasizes safety, and you may work evening or night shifts; relocation is not offered.

Qualifications

• Knowledge of mail center operations and USPS/commercial carrier regulations.
• Driver license with good driving record.
• Ability to pass TVA Defensive Driving course.
• Strong organizational and time-management skills.

Responsibilities

• Sorts incoming mail and packages to the correct buildings and mail stops.
• Delivers and picks up interoffice, USPS, UPS, and other carrier mail; obtains signatures and maintains delivery records.
• Operates mail center vehicles; routes may be 300-400 miles per day with evening/night shifts.
• Operates equipment to seal and apply postage; records short codes for high-volume mailings.
• Explains TVA services and resolves customer questions or complaints.
• Supports safety and environmental programs; keeps work area hazard-free.
• Performs other related duties as assigned.

Skills

Mail sorting

Vehicle operation

Mailing procedures

Communication

Record keeping

Record storage rules

Planning & organizing

Procurement rules

Education

High school diploma

Job description

Job ID: 519017
Location: CHATTANOOGA, TN
Regular/Temporary:

External - Posting Description

Organization: CAO

Department: Regional Ops Chattanooga

Work Location: Chattanooga, Tennessee

Relocation:Relocation is not offered for this position.

Posting Open: 10/31/2026

Posting Close: 11/09/2026 at 11:59PM EST

Job Summary:

The primary purpose of the position is to perform basic and recurring activities to support management support services functions. Routine support activities include, but are not limited to, day-to-day coordination, organizing, reviewing, distributing a variety of documents (mail and packages), and standard reporting according to procedures.

Typical duties may include:

• Sorts incoming mail/items using bins for the appropriate buildings and mail stops.
• Delivers and picks up interoffice, USPS, UPS, Federal Express mail and other items upon request. Obtains signatures and maintains delivery records for special mail.
• Operates mail center vehicles to deliver and pickup mail at various locations including the U.S. Post Office. Responsible for the security of the vehicle and contents at all times. Driving routes may be 300-400 miles per day and involve evening and/or night shift work.
• Operates equipment to seal and apply postage to outgoing USPS mail. Determines classification of outgoing mail and calculates proper postage. Records customer short codes for high-volume mailings.
• Explains services and schedules to customers; resolves complaints.
• Observes and follows safe work practices; keeps the work area free from hazards; and informs the manager of existing and potential safety hazards. Supports environmental programs, e.g. recycling.
• Performs other related duties as assigned.

Supervision Received:

Works under direct supervision on new tasks and minimal supervision when following standard procedures.

• Ability to sort and classify mail.
• Ability to operate motor vehicle.
• Ability to apply procedures relative to packaging, weighing, and mailing materials.
• Ability to communicate both orally and in writing.
• Ability to maintain accurate records.
• Ability to apply record storage regulations.
• Ability to plan and organize work.
• Ability to apply procurement regulations.

Minimum Qualifications (Consistent with Classification Standard)

Education and Experience/Certificates, Licenses, and Registration Requirements/Other Requirements

High school diploma or equivalent. Knowledge of mail center operations/procedures/schedules. Knowledge of USPS and commercial carrier regulations pertaining to size, weight, mail classifications, rates, and schedules. License to drive a motor vehicle; maintain good driving record; and ability to pass TVA Defensive Driving course.

TVA is an Equal Opportunity employer and complies with all applicable laws and regulations regarding equal employment opportunities. Any applicant or employee who believes s/he has a discrimination claim (including harassment or retaliation) must contact TVA's Equal Opportunity Compliance office within 45 calendar days of the event or action s/he believes to constitute discrimination, harassment, or retaliation.

Drug-Free Workplace
All TVA Non-Nuclear employees are covered by TVA's Federal Drug-Free Workplace Program Plan, in accordance with Executive Order 12564, Public Law 100-71 and the Mandatory Guidelines for Federal Workplace Drug Testing. Information regarding the Drug Free Workplace Program can be found at www.samhsa.gov/workplace . TVA Non-Nuclear employees in Testing Designated Positions, including those performing safety-sensitive duties are also subject to random drug testing. TVA Nuclear employees are subject to random alcohol and drug tests in accordance with 10 CFR Part 26 as mandated by the Nuclear Regulatory Commission (NRC).