Courier

TridentCare; San Jose (CA); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Two weeks of vacation time

Health insurance after 30 days

Sick time

8 paid holidays

Medical insurance allowance

Vision insurance

Disability insurance

401(k)

Job summary

A leading healthcare service provider in San Jose, CA, is seeking a Courier to manage the delivery of specimens and ensure excellent communication with medical personnel. Candidates should possess a high school diploma, a valid driver's license, and good driving record. The role includes various responsibilities such as maintaining communication with phlebotomists and completing required records accurately. The company offers a comprehensive benefits package including health insurance, vacation time, and a 401(k).

Qualifications

• Must have a High School Diploma or equivalent per California CAP requirements.
• Must have a valid state Driver's License and a good driving record.
• Excellent interpersonal skills for communication with medical and laboratory personnel.

Responsibilities

• Keep a courteous flow of communication with phlebotomist/nurses/customers.
• Make deliveries and pick-ups to and from specified locations.
• Demonstrate continuous effort to improve operations and customer service.

Skills

Interpersonal skills

Valid driver's license with good record

Ability to drive safely

Previous courier or driving experience

Principles of safe motor vehicle operation

Knowledge of traffic laws

Education

High school diploma or equivalent

Job description

Locations

CA-San Jose, CA
1954 Camden Ave
Suite 2
San Jose, CA 95124, USA

• Fleet/Facilities
• Full-Time
• Requisition #: COURI030523

Description

Pay Range: $19-$21

Couriers must have a High School Diploma or equivalent per California CAP requirements.

Also must have a valid state Driver's License and good driving record.

Responsibilities

• Keep a courteous flow of communication with phlebotomist/nurses/customers.
• Multi task to include additional duties such as scanning, centrifuging, data entry.
• Makes deliveries to specific departments, facilities, drop-sites, offices, or persons.
• Picks up items from designated facilities, drop-sites, offices, or persons for immediate, next day, or future delivery.
• Refrain from any discussion of patient information outside the Laboratory.
• Knowledge of required specimen preservation and handling including picking up of non blood specimens.
• Demonstrates continuous effort to improve operations, decrease turnaround time, streamline work process, and work cooperatively and jointly to provide quality seamless customer service.
• Suggest changes to supervisor or appropriate staff members to improve customer service and communicates any changes in schedules as well.
• Respond to requests for information, care or service in a timely and polite manner.
• Work with others in respectful, cooperative manner and exhibits warmth, courtesy, and professionalism.
• Represent TridentCare positively in each communication with patients, families, physicians, other employees and contacts outside the Laboratory.
• Adhere to dress code and wear proper identification badge at all times.
• Inform immediate supervisor of any request that cannot be handled in a timely manner.
• Inform appropriate staff of any accidents and/or injuries immediately in written form. Cooperate with others in institution-wide programs and projects as assigned through attendance, completion of tasks, and adoption of policies.
• Maintain personal behavior to be consistent with a clean, quiet, respectful environment for customers, patients, facilities, co-workers, and any other contacts.
• Follow work attendance policies; maintains consistent attendance and punctuality.
• Performs other duties as assigned by the supervisor.
• Follows established phlebotomy procedures for obtaining blood samples from patients.
• Properly and accurately identify patients according to TridentCare phlebotomy patient identification policy prior to drawing.
• Ensures that specimens are properly labeled, in the proper tube and accompanied by a completed requisition, including patient billing information prior to transport.
• Follows TridentCare phlebotomy policy on transporting PHI.
• Plans, organizes draw schedule with attention to priority of patients.
• Completes written logs, time sheets and other required records in a neat and accurate manner.
• Works cooperatively with dispatch, payroll, laboratory and courier departments.
• Maintains all equipment in good working order and reports problem immediately to Area Phlebotomy Supervisor.
• When on‑duty, answers company issued mobile device promptly and is ready and available to work.
• Notifies dispatch of availability for future assignment.

Required Skills

• High school diploma or equivalent.
• Valid driver’s license with a good driving record and ability to drive safely.
• Excellent interpersonal skills for communication with medical and laboratory personnel.
• Previous courier or driving experience.
• Principles and practices of safe motor vehicle operation and maintenance.
• Traffic laws, ordinances, and rules involved in motor vehicle operation.

Benefits

• Two weeks of vacation time
• Health Insurance that starts the first of the month after 30 days of service!
• Sick time
• 8 paid holidays
• Medical insurance allowance, giving you the freedom to customize your plan to fit your needs
• Vision insurance
• Disability insurance
• 401(k)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.