Coupa PPS Senior Consultant — Client Strategy & Optimization

Logoslabs; San Francisco (CA); On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) with company matching

Parental/ maternity leave

Technology stipends

Wellness reimbursement

Job summary

CrossCountry Consulting in San Francisco is seeking a qualified consultant to join our post-implementation support team. You will deliver Coupa administrations, configurations, and ongoing enhancements for diverse clients, from large enterprises to growing firms.

You will manage client relationships, train users, create dashboards, and translate business needs into actionable technical solutions while collaborating with senior leaders and our coaching network.

Qualifications

• 3+ years in consulting with implementation/integration of a financial system module (Coupa, Workday, SAP, NetSuite).
• Strong business acumen with accounting processes and ERP understanding.
• Ability to prioritize urgent requests and manage multiple projects.
• Proven ability to communicate end-to-end solutions to both business and technical teams.

Responsibilities

• Provide post-production support and enhancements for large enterprises and growth clients.
• Manage client relationships and resolve support requests to ensure satisfaction.
• Configure, set up, and maintain Coupa administration for clients.
• Develop, test, and deploy customizations and new functionality.
• Create dashboards, save searches, and design custom workflows.
• Manage users, roles, KPIs, reports and fields.
• Serve as Coupa SME and integrate Coupa with other applications.
• Conduct client trainings within Coupa modules.
• Communicate project updates and best practices to optimize operations.

Skills

Coupa implementation

Financial systems integration

Client relationship management

Project management

Communication with technical teams

Education

Bachelor’s degree in Information Systems/IT/Finance/Accounting

Tools

Coupa

Job description

CrossCountry Consulting in San Francisco is seeking a qualified consultant to join our post-implementation support team. You will deliver Coupa administrations, configurations, and ongoing enhancements for diverse clients, from large enterprises to growing firms.

You will manage client relationships, train users, create dashboards, and translate business needs into actionable technical solutions while collaborating with senior leaders and our coaching network.