Counter Solutions Associate - Customer-Focused Growth Path

ADP, Inc.; San Antonio (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401(k)

Health insurance

Job summary

Standard Supply is seeking a Counter Solutions Associate (CSA) to serve customers at the front counter while handling light warehouse duties. You will learn our operation, assist customers, and support the branch as you gain product knowledge and experience.

Growth within the company is expected as you develop skills in customer care, sales, and warehouse processes. We offer full benefits including 401(k) and health insurance.

Qualifications

• Strong people skills, even on a busy day.
• Willingness to learn is what matters.
• Reliable, punctual and coachable.
• Comfortable with physical work: lifting 20 to 50+ pounds, warehouse environment, ladders.

Responsibilities

• Focus on creating a positive customer experience through every interaction. Delivering solutions and building loyalty starts at the counter.
• Keep the branch in good shape, focusing on the front counter and showroom. Restocking and inventory counting are key in this initiative.
• Pull and stage customer orders with accuracy. Warehouse duties are a regular part of the daily routine.
• Answer incoming calls and assist walk-in contractors in a timely and professional manner.
• Build product knowledge through vendor visits, counter days, and collaboration with teammates. Product knowledge is the foundation of this role.
• Contribute to a safe working environment by following branch procedures and looking out for the team.

Skills

Strong people skills

Willingness to learn

Reliable, punctual

Physically capable

Job description

Standard Supply is seeking a Counter Solutions Associate (CSA) to serve customers at the front counter while handling light warehouse duties. You will learn our operation, assist customers, and support the branch as you gain product knowledge and experience.

Growth within the company is expected as you develop skills in customer care, sales, and warehouse processes. We offer full benefits including 401(k) and health insurance.