Counter Solutions Associate: Customer-Focused & Growth Path

Standard Supply and Distributing Company Inc.; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Health insurance

Job summary

Standard Supply is seeking a Counter Solutions Associate to help customers at the front counter and support branch operations in Texas. You will learn HVAC products, assist with orders, and keep the showroom organized. You'll coordinate with teammates to ensure quick, accurate service and a positive customer experience.

The role emphasizes people skills and reliability. No HVAC experience is required; willingness to learn, punctuality, and coachability are valued.

Qualifications

• Strong people skills to handle busy days.
• No HVAC experience required; willingness to learn is essential.
• Reliable, punctual, and coachable.
• Physically able to lift 20–50+ pounds in a warehouse.
• Clean driving record.

Responsibilities

• Deliver a positive customer experience at the counter.
• Keep the branch front counter and showroom tidy; restocking and inventory counting.
• Pull and stage customer orders with accuracy; warehouse duties included.
• Answer calls and assist walk-in contractors promptly.
• Build product knowledge through vendor visits and counter days.
• Contribute to a safe working environment by following procedures.

Skills

People skills

Willingness to learn

Reliability

Punctuality

Coachability

Physical stamina

Clean driving record

Job description

Standard Supply is seeking a Counter Solutions Associate to help customers at the front counter and support branch operations in Texas. You will learn HVAC products, assist with orders, and keep the showroom organized. You'll coordinate with teammates to ensure quick, accurate service and a positive customer experience.

The role emphasizes people skills and reliability. No HVAC experience is required; willingness to learn, punctuality, and coachability are valued.