Counter Service & Guest Experience Associate

maman | 15th and K Street; Washington (District of Columbia); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive healthcare options

Competitive pay and growth opportunities

Sweet perks: cookies and coffee in-store discounts

Job summary

maman, located in Washington D.C., is seeking a Counter Server to be the first point of contact for guests. This position involves creating positive experiences, maintaining a clean and organized counter area, and supporting daily operations.

Ideal candidates are passionate about food and beverages and possess strong customer service skills. The role requires multitasking and attention to detail, and offers growth opportunities within a supportive team culture.

Qualifications

• Previous customer service or hospitality experience is required.
• Strong interpersonal and communication skills are essential.
• Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Serve as a welcoming first point of contact for guests.
• Maintain cleanliness and safety of the work environment.
• Accurately process orders and payments during high-volume periods.

Skills

Customer service

Multitasking

Communication skills

Attention to detail

Team-oriented attitude

Job description

maman, located in Washington D.C., is seeking a Counter Server to be the first point of contact for guests. This position involves creating positive experiences, maintaining a clean and organized counter area, and supporting daily operations.

Ideal candidates are passionate about food and beverages and possess strong customer service skills. The role requires multitasking and attention to detail, and offers growth opportunities within a supportive team culture.