Counter Service

NAPA Auto Parts; Oak Ridge (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K with match

Paid holidays and vacation

Tuition reimbursement

NAPA discounts

Job summary

Join a leading automotive parts retailer as a Counter Service Specialist. This entry-level position offers a chance to grow your career in a supportive environment, providing excellent customer service and sourcing parts for fleet customers. With competitive pay and benefits, this role is ideal for those passionate about the automotive industry, whether experienced or eager to learn.

Qualifications

• Experience in a parts store or automotive industry preferred.
• Valid Driver’s License required.

Responsibilities

• Provide and source parts for specialized equipment for fleet customers.
• Deliver outstanding customer service and collaborate with management.

Skills

Communication

Customer Service

Listening

Education

High School Diploma or GED

Job description

Join to apply for the Counter Service role at NAPA Auto Parts

We are more than just a Parts Store and are looking for talented individuals to join our NAPA family! As a NAPA Automotive Parts Specialist, having a background in automotive parts is preferred, but not mandatory. This role offers opportunities whether you want to build a career as a Parts Specialist, work day or night shifts, or explore other career paths within the company.

What You Will Be Doing

• Provide and source parts for specialized equipment for fleet customers
• Assist team members and answer customer questions using your parts knowledge
• Deliver outstanding customer service and collaborate with management and technicians
• Maintain a customer-focused approach in a fast-paced environment
• Ask questions to ensure correct parts are identified and sourced
• Inform customers about parts availability

This Is The Right Opportunity For You If You

• Enjoy helping fleet customers with parts and service needs
• Have experience in automotive or enjoy tinkering with cars and trucks
• Want to grow your parts experience within a team of professionals
• Seek a career with growth opportunities

What You’ll Need

• Valid Driver’s License
• Experience in a parts store or automotive industry, or willingness to learn
• High School Diploma or GED; technical/trade courses are a plus
• Excellent communication skills
• Good listening skills and empathy for customers
• Ability to work in an environment related to airports or shops

Preferred Qualifications

• Background in automotive, heavy equipment, farm, diesel, marine, or dealership industries
• Experience with airport ground support equipment
• Knowledge of cataloging, sourcing, or inventory systems
• Customer-centric attitude
• ASE Certifications (a plus but not required)

What’s In It For You

• Competitive pay
• Benefits including Medical, Dental, Vision, 401K with match, paid holidays and vacation, NAPA discounts, tuition reimbursement, and more
• Opportunities for promotion and career growth
• Comprehensive training and ongoing development

If this isn’t the right fit, join our Talent Community or set up email alerts for future opportunities at jobs.genpt.com. GPC is an equal opportunity employer, committed to diversity and inclusion in the workplace.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Retail