Counter Sales Warehouse Associate

watscocareers; Mesa (AZ); On-site; USD 21,000 - 28,000; Full time

Job summary

Watsco in Mesa, AZ is seeking a Counter Sales Warehouse Associate to manage our sales counter and assist in warehouse operations, including picking, packing, loading, and inventory control. You will interact with sales teams, contractors, and customers to ensure accurate orders and timely delivery, while maintaining showroom displays and safe work areas.

The ideal candidate has at least 1 year in counter sales, strong communication skills, and basic Microsoft Office knowledge, with a willingness

Qualifications

• Minimum 1+ year experience in a Counter Sales role, HVAC industry preferred.
• Proven success in sales and providing excellent customer service.
• Strong interpersonal skills including sales, problem solving and customer service.
• Ability to work independently and meet assigned goals within designated time frames.
• Ability to multitask and work in a fast-paced environment.
• Willingness to learn and grow with the company.
• Knowledge of Microsoft Office products.
• Commitment to customer service and a safe work environment.

Responsibilities

• Interact with internal and outside sales people, vendors and contractors.
• Maintain showroom merchandising and restock products.
• Assist in resolving customer relations problems with dealers and end users.
• Process sales orders and upsell related items.
• Daily loading and unloading of products.
• Receive, inspect and stock all merchandise.
• Verify items received against orders.
• Pick and verify orders for customers and prepare for shipment.
• Support physical inventory and inventory control.
• Ensure showroom and warehouse areas are clean, safe, and organized.
• Follow all safety requirements and wear PPE.
• Perform other duties as assigned.

Skills

Sales experience

Customer service

MS Office

Multitasking

Independence

Tools

Forklift operation

Job description

Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leaderin HVAC equipment? The Counter Sales Warehouse Associate is responsible for our sales counter aswell as for the day-to-day warehouse upkeep, including picking and verifying orders, loading, andunloading of products, and inventory control using warehouse equipment state of the art technology. Theultimate goal of this role is to provide strong customer service and to procure, process, and dispatchproducts to customers.

Duties and Responsibilities

• Interact with internal and outside sales people, vendors and contractors.
• Responsible for showroom merchandising and re-stocking product.
• Assist in resolving customer relations problems with both dealers and end users.
• Complete sales order process for customers with efforts to up-sell associated items.
• Daily loading and unloading of products.
• Receive, inspect and stock all merchandise.
• Verify all items received to items ordered for accuracy.
• Pick and verify orders for customers and prepare orders for shipment as needed.
• Assist with physical inventory and inventory control.
• Appropriate use and maintenance of OF device.
• Provide excellent customer service to external customers.
• Ensure grounds and warehouse are kept neat, orderly, and safe for employees and customertraffic.
• Adhere to all safety requirements relevant to one’s regular job duties.
• Wear appropriate PPE.
• Perform other duties as assigned

In addition to the above responsibilities, this individual is held accountable for all other duties asassigned.

Required Qualifications

• Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry.
• Proven success in sales and providing excellent customer service.
• Strong interpersonal skills including sales, problem solving and customer service.
• Ability to work independently and meet assigned goals and objectives in designated time frames.
• Ability to multitask and work in a fast-paced environment.
• A willingness to learn and grow with our Company.
• Knowledge of Microsoft Office products.
• Proven commitment to customer service and a safe work environment

Preferred Qualifications

• Knowledge of air conditioning, heating and ventilation equipment at a wholesale distribution level.
• Experience in a wholesale HVAC equipment supply house preferred.
• 6 months Warehouse experience including forklift operation.

EEO Statement

Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis ofage, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplacewhere we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis ofmerit, qualifications and competence.