Counter Sales Specialist - Trade Pros Welcome, Growth

ETNA Supply Company; Detroit (MI); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Quarterly bonus

Professional development

Collaborative environment

Diverse business functions

Job summary

Etna Supply is seeking a Counter Salesperson in Detroit, MI to support counter, warehouse, and yard operations. You’ll deliver exceptional service while processing orders, answering questions, and staging customer merchandise in a fast-paced setting.

The role suits former tradespeople or those with related training, offering stability, a quarterly bonus structure, and opportunities for professional growth within a multi-location company.

Qualifications

• High School Diploma or equivalent.
• 1–2 years of related experience and training.
• An equivalent combination of education and experience.

Responsibilities

• Deliver an excellent customer experience by meeting or exceeding customer expectations.
• Assist counter customers by answering questions, identifying needs, and processing sales orders.
• Pick, package, and stage customer orders quickly and accurately, typically within one hour of order release.
• Understand warehouse/yard layout, bin locations, and product inventory.
• Verify orders, label materials, complete documentation, and stage orders in designated locations.
• Handle materials carefully to prevent damage, shipping errors, and inventory discrepancies.
• Operate material handling equipment safely and follow all safety procedures.
• Support stocking, cleanliness, and organization of the counter, warehouse, and yard.
• Build and maintain positive customer relationships and support product promotions.
• Assist warehouse and other team members as needed.

Skills

Customer service

Sales experience

Communication

Multi-tasking

Education

High School Diploma or equivalent

Equivalent combination of education and experience

Tools

Powered industrial equipment

Job description

Etna Supply is seeking a Counter Salesperson in Detroit, MI to support counter, warehouse, and yard operations. You’ll deliver exceptional service while processing orders, answering questions, and staging customer merchandise in a fast-paced setting.

The role suits former tradespeople or those with related training, offering stability, a quarterly bonus structure, and opportunities for professional growth within a multi-location company.