Trade-Experienced Counter Sales Associate

ETNA Supply Company; Michigan; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonus

Professional development

Collaborative environment

Diverse locations

Job summary

ETNA Supply Company in Holland, MI is seeking a Counter Salesperson. You will deliver excellent customer service, process, pick, and stage orders, and support counter, warehouse, and yard operations in a safe, organized environment.

This role is ideal for tradespeople moving away from installs into a steady hands-on position; high school diploma or equivalent, 1–2 years experience, strong product knowledge preferred, reliability and teamwork.

Qualifications

• High School Diploma or equivalent.
• 1–2 years of related experience and training.
• An equivalent combination of education and experience.

Responsibilities

• Deliver an excellent customer experience by meeting or exceeding customer expectations.
• Assist counter customers by answering questions, identifying needs, and processing sales orders.
• Pick, package, and stage customer orders accurately and efficiently, typically within one hour of order release.
• Understand warehouse/yard layout, bin locations, and product inventory.
• Verify orders, label materials, complete documentation, and stage orders in designated locations.
• Handle materials carefully to prevent damage, shipping errors, and inventory discrepancies.
• Operate material handling equipment safely and follow all safety procedures.
• Support stocking, cleanliness, and organization of the counter, warehouse, and yard.
• Build and maintain positive customer relationships and support product promotions.
• Assist warehouse and other team members as needed.
• Maintain regular, reliable attendance and work safely at all times.

Job description

ETNA Supply Company in Holland, MI is seeking a Counter Salesperson. You will deliver excellent customer service, process, pick, and stage orders, and support counter, warehouse, and yard operations in a safe, organized environment.

This role is ideal for tradespeople moving away from installs into a steady hands-on position; high school diploma or equivalent, 1–2 years experience, strong product knowledge preferred, reliability and teamwork.