Counter Sales Specialist – Customer Care & Tech Help

Summit Projects Inc; Kansas City (KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Health, Dental, Vision Insurance

Section 125 Cafeteria Plan

Group Life and AD&D

Short-Term / Long-Term Disability

401(K) and 401(K) Roth

Educational Programs—Opportunity for…

Employee Assistance Program

Wellness Program

Referral Program

Employee Discount

Job summary

Stanion Wholesale Electric Co., Inc. in Kansas City, KS is seeking a full-time sales and service associate to support customers at the counter and over the phone.

You will take orders, provide technical assistance, suggest substitutes, and enter orders into the company software accurately. Key responsibilities include maintaining the counter and phone orders, informing customers of promotions, stocking merchandise, preparing and packaging deliveries, keeping catalogs up to date, and supporting

Qualifications

• Customer service experience preferred.
• Excellent verbal and written communication.
• Post-offer DOT physical required.
• Valid driver's license with suitable driving record.
• Ability to obtain forklift safety certification.
• Ability to lift up to 100 pounds infrequently.

Responsibilities

• Maintains counter and phone in orders for customers. Informs customer of promotions and quantity prices. Keeps supervisor informed of competitive products and prices.
• Stocking merchandise in proper places in stock bins.
• Prepares and packages orders for delivery according to customer’s instructions.
• Keeps catalogs up to date.
• Maintains counter area in a neat and orderly condition. Assists management in marketing the counter area. Important function of this position is to ask for add-on business while customer is at the counter or when speaking to a customer via telephone.
• Attends training sessions and department meetings as requested.
• Serves as the backup to the warehouse.

Skills

Customer service

Verbal communication

Written communication

DOT physical

Driver's license

Forklift certification

Lifting up to 100 lbs

Job description

Stanion Wholesale Electric Co., Inc. in Kansas City, KS is seeking a full-time sales and service associate to support customers at the counter and over the phone.

You will take orders, provide technical assistance, suggest substitutes, and enter orders into the company software accurately. Key responsibilities include maintaining the counter and phone orders, informing customers of promotions, stocking merchandise, preparing and packaging deliveries, keeping catalogs up to date, and supporting