Branch Sales

Summit Projects; Kansas City (KS); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

401(K) & 401(K) Roth

Education programs—opportunity foradvn

Job summary

Stanion Wholesale Electric Co., Inc. in Kansas City, KS seeks a full-time Sales Support and Customer Service professional.

You will handle orders via counter, phone, email, and other channels, provide technical assistance, suggest substitute products, and ensure accurate, prompt order fulfillment. The role also manages quotations, product selection, delivery coordination, and supports inventory, vendor relations, marketing efforts, and training to align with branch goals.

Qualifications

• Strong customer service skills.
• Excellent verbal and written communication.
• Must be able to obtain forklift safety certificate after hire.
• Post-offer DOT physical required.
• Driver's license and driving record meet insurance requirements (KS Class-C, MO Class-E, OK Class-D).
• Must be able to lift 100 lb infrequently and 25 lb frequently.

Responsibilities

• Process and fulfill customer orders across in-person, phone, and email channels.
• Enter orders accurately into Company software and ensure timely fulfillment.
• Provide product or application recommendations and quotations to contractors and industrial customers.
• Coordinate delivery and support inventory management and vendor relations.
• Assist with branch marketing, promotions, and training to support sales goals.
• Serve as backup to the warehouse as needed.

Skills

Customer service

Verbal & written communication

Job description

• Educational Programs—Opportunity for advancement
• Employee Assistance Program
• Wellness Program
• Referral Program
• Employee Discount

Stanion Wholesale Electric Co., Inc.

Kansas City, KS—118

Full Time

Benefits

• Paid Time Off
• Paid Holidays
• Health, Dental, Vision Insurance
• Section 125 Cafeteria Plan
• Group Life and AD&D
• Short-Term / Ling-Term Disability
• 401(K) & 401(K) Roth
• Educational Programs—Opportunity for advancement
• Employee Assistance Program
• Wellness Program
• Referral Program
• Employee Discount

Position Summary

Responsible for providing exceptional sales and customer service through various channels, including the sales counter, phone, email, and other ordering methods. Duties include processing orders, providing technical assistance, recommending substitute products, entering orders into the Company’s software system, and ensuring accurate and prompt fulfillment. Additionally, this role manages sales quotations for contractors and industrial customers, product selection, follow-ups, and delivery coordination. It also supports inventory management, vendor relations, marketing initiatives, and ongoing product training to align with branch goals. Other duties may be assigned to support sales operations and ensure the achievement of branch objectives.

Responsibilities

• Order Management: Process and maintain customer orders through in-person, phone, email, and other ordering channels ensuring the best possible customer experience. Accurately enter and fulfill all order components in a timely and efficient manner. Inform customers of promotions and marketing campaigns while actively identifying additional sales opportunities. Keep supervisors informed on competitor products and pricing. Participate in branch marketing and promotional activities as directed by management.
• Customer Consultation & Sales Negotiation: Determine customer eligibility for quotes, analyze project plans and specifications, and identify appropriate products based on the scope of work. Advise customers on products and applications. Research and select products/vendors, negotiate pricing with vendors and manufacturers.
• Vendor Relations & Operational Support: Engage with vendor representatives as needed to support branch sales and operations efforts.
• Sales Counter Management: Maintains a clean, organized sales area. Assist management in marketing and merchandising of the entire sales counter. Ensure that products, displays, and literature are up to date, organized, and effectively arranged.
• Attend training sessions and department meetings as requested.
• Serves as backup to the warehouse.

Skills/Physical Demands/Additional Qualifications

• Strong Customer service skills
• Excellent verbal and written communication.
• Requires a post offer pre-employment DOT physical.
• Driver’s license that meets job requirements and a motor vehicle driving record that satisfies the requirements of our casualty and liability insurance program. For the state of KS Class-C, MO Class-E & OK Class-D.
• Must be able to obtain forklift safety certificate once hired.
• Must be able to lift 100 pounds on an infrequent basis and 25 pounds on a frequent basis.

EOE including Disability/Vets