Counter Sales Representative

Mt; Coral Harbour (United States Virgin Islands); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is on the lookout for a Parts Counter Sales Representative who thrives on delivering exceptional customer service. This role involves assisting customers with their inquiries, providing technical support, and ensuring accurate order completion. If you have a passion for helping others and possess strong communication skills, this opportunity is perfect for you! Join a team that values helpfulness, humility, and a heart-driven approach to service. Enjoy competitive wages and a comprehensive benefits package that supports your well-being and work-life balance. Don't miss out on being part of a company that has been a trusted name in the welding supply industry since 1958.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401k with Company Match

Paid Time Off

Paid Holidays

100% Paid Life Insurance

Long Term Disability Insurance

Qualifications

• 1+ year of customer service experience required.
• Strong technical skills and ability to troubleshoot issues.

Responsibilities

• Provide exceptional customer service in-person and over the phone.
• Assist customers with technical support inquiries.

Skills

Customer Service

Technical Support

Communication Skills

Multitasking

Problem Solving

Education

High School Diploma or Equivalent

Job description

Haun Welding Supply is seeking a highly motivated and customer-focused individual to join our team as a Parts Counter Sales Representative. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for helping customers.

If you are a team player with a passion for customer service and technical support, we encourage you to apply for this exciting opportunity.

Responsibilities

• Provide exceptional customer service experience to all customers, both in-person and over the phone
• Assist customers with technical support inquiries and troubleshoot issues
• Work closely with the sales team to accurately complete customer orders and ensure customer satisfaction
• Process branch transfers and maintain inventory counts
• Maintain a positive and professional attitude at all times

Requirements

• High school diploma or equivalent, must be 18 years of age
• Minimum of 1 year of customer service experience
• Prior parts or service counter experience is a plus!
• Welding or industry knowledge is a plus!
• Strong technical skills and ability to troubleshoot technical issues
• Excellent communication skills, both verbal and written
• Ability to work in a fast-paced environment and multitask effectively
• Ability to perform duties with a sense of urgency, exceeding customer expectations.
• Ability to interact well with others and be a positive influence on morale of department, branch, and organization.
• Ability to move product on and off store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout branch on a continual basis required.
• Perform your duties and responsibilities following the Haun Values; Helpful, Humble, Heart-driven and Honest.

Haun Welding Supply offers competitive wages as well as a comprehensive benefits package including health, dental and vision insurance, 401k w/Company match, 100% paid life and long term disability insurance, paid time off and paid holidays and more!

Since 1958, Haun Welding Supply has been delivering the best in quality and value. This philosophy has helped Haun Welding Supply grow into an industry leader in selling and distributing welding equipment, tools and supplies throughout New York State, Northern Pennsylvania, Vermont, New Hampshire, and Connecticut.

As the many satisfied customers have come to know, THE HAUN COMPANIES offer products and services that you can depend on and an efficient cost-effective partnership that helps businesses succeed. We attribute the success of our companies to our exceptional team of Haun employees!