Counter Sales Representative

Grayba; Chicago (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401(k) with company match

Paid Vacation & Sick Days

Employee Stock Ownership Plan

Job summary

Graybar is seeking a Counter Sales Representative in Chicago to serve walk-in customers and manage will-call orders. You will learn Graybar's extensive product lines through self-study, training classes, and on-the-job learning.

The role emphasizes customer service and quick, accurate handling of merchandise in a busy counter area. Responsibilities include selling, stocking, and maintaining products, while actively supporting warehouse operations.

Qualifications

• Customer service mindset and ability to communicate with customers
• Capable of physical work and safety compliance in a warehouse
• Willingness to learn product knowledge through training classes

Responsibilities

• Learn Graybar’s products through self-study, training classes, and on-the-job learning
• Place, arrange and maintain merchandise in counter area
• Sell merchandise to walk-in customers and manage will-call orders
• Provide exemplary customer service
• Be active in the warehouse

Skills

Customer service

Communication

Physical ability

Attention to detail

Problem solving

Tools

Warehouse equipment

PPE usage

Will-call order processing

Job description

More than a job - a career.As a Counter Sales Representative, you serve as a key face-to-face contact for our customers. You will sell merchandise to walk-in customers as well as service will-call orders. Counter Sales Representatives at Graybar are known as being product experts, so you will also learn about the wide variety of products we offer and how to assist customers with their needs.Work Shift and Hours:Monday - Friday, 5:30am - 2:30pmCompensation Details:The expected pay rate for this position is starting at $20.00 per hour depending on experience.In this role you will:Learn Graybar’s products through self-study, training classes, and on-the-job learningPlace, arrange and maintain merchandise in counter areaSell merchandise to walk-in customers and manage will-call (pickup) ordersProvide exemplary customer serviceBe active in the warehouseWhat you bring to the table:Enthusiasm for customer serviceAbility to communicate well with customers to understand their needsAbility to perform the physical requirements necessary to work in a warehouse environmentSafely operate warehouse equipment and proper use of PPE2+ years experience preferredThe Value of Graybar:At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like:Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.Life Insurance coverage for you and options for your family.Save on expenses with Flexible Spending Accounts.Enjoy our Disability Benefits at no cost to you.Share in our success with Profit Sharing Plans.401(k) Savings Plan with company match to help secure your future.Paid Vacation & Sick Days to spend time away from work or in case of an illness.Rest and recharge during our Paid Holidays throughout the year.Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.Volunteer with Community Time Off to give back to the community.Predictable Work Schedules to plan your life: no weekends or nights for most roles.Celebrate your and others' achievements with our Employee Recognition Program.Reach your career goals with our Educational Reimbursement and Career Development Programs.And More Perks that support your well-being and career growth.Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information.Why should you join Graybar?At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it’s the right thing to do and the right way to run our business.We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.That’s what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.Apply now and find out what’s next for you.Equal Opportunity Employer/Vet/DisabledNot the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!