Counter Sales Pro with Benefits & Commission

United Electric Supply; City of Rochester (NY); On-site; USD 26,000 - 29,000; Full time

Job summary

Kovalsky-Carr Electric Supply Co., now part of United Electric Supply, seeks a Customer-Focused Counter Sales Representative in Rochester, NY. You will assist customers with product inquiries, process in-person orders, and provide expert product advice at the counter.

Responsibilities include maintaining inventory, organizing shelves, pricing and quoting, and supporting the sales team to meet budget goals. Strong communication and multitasking are essential.

Qualifications

• Excellent interpersonal and communication skills – both written and verbal.
• Ability to effectively handle multiple tasks and collaborate within a multi-functional team.
• Detail oriented, organized, consistent and tenacious.
• A team player – work together with others to accomplish common goals of company.
• Organized with strong time management skills.
• Ability to learn our ERP system.
• Industry product knowledge beneficial.
• Self-motivated and self-starter.
• Minimum High School Diploma.
• Customer Service Training/Experience is preferred.

Responsibilities

• Verify shipment of goods received from branch transfers and packing slips.
• Organize and stock warehouse shelves with incoming materials and supplies.
• Maintain clean, orderly, and safe stock area.
• Participate in the Cycle Counting efforts at the branch.
• Provide insightful, accurate, detailed information to our customers questions or problems. Always greet customers at the sales counter or through incoming telephone calls.
• Responsible for pricing, recommending, and selling appropriate products to our customers as well as quoting jobs and bids on material.
• Efficiently collect requested material from the shelves, ensuring it correctly aligns with the customer’s application and order.
• Assist with pulling materials for transfers to other branches, phone orders, and orders to be delivered when needed or requested.
• Ensure the counter area is kept clean, orderly and safe.
• Solve customer problems tactfully and promptly.
• Awareness of all new product information and promotions through vendor - and company-sponsored Lunch and Learns, upon availability.
• Meet or exceed sales budget by proactively seeking new business and participating in selling programs and promotions.
• Work closely with all internal departments, combining individual efforts to better serve the customer.

Skills

Customer service

Interpersonal skills

Multi-tasking

Organization

Team player

Time management

ERP knowledge

Self-motivation

Education

High school diploma

Tools

ERP system

Job description

Kovalsky-Carr Electric Supply Co., now part of United Electric Supply, seeks a Customer-Focused Counter Sales Representative in Rochester, NY. You will assist customers with product inquiries, process in-person orders, and provide expert product advice at the counter.

Responsibilities include maintaining inventory, organizing shelves, pricing and quoting, and supporting the sales team to meet budget goals. Strong communication and multitasking are essential.