Customer-Focused Counter Sales Expert | Commission Eligible

United-Electric-Supply; City of Rochester (NY); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(K) and Stock Ownership

Paid Vacation and holidays

Educational Benefits

Wellness Programs

Work/Life Balance

Commission eligibility

Job summary

United Electric Supply is seeking a customer-focused Counter Sales Representative in Rochester, NY. You will be the first contact for customers, assist with product inquiries, process in-person orders, and provide expert product advice at the counter.

The role requires strong communication skills, the ability to manage inventory and support the sales team while maintaining a clean and organized counter area. Lifting up to 50 lbs and safety compliance are expected.

Qualifications

• Excellent interpersonal and communication skills – both written and verbal.
• Ability to effectively handle multiple tasks and collaborate within a multi-functional team.
• Detail oriented, organized, consistent and tenacious.
• A team player – work together with others to accomplish common goals of company.
• Organized with strong time management skills.
• Ability to learn our ERP system.

Responsibilities

• Verify shipment of goods received from branch transfers and packing slips.
• Organize and stock warehouse shelves with incoming materials and supplies.
• Maintain clean, orderly, and safe stock area.
• Participate in cycle counting efforts at the branch.
• Provide insightful, accurate information to customers and greet them at the counter or on the phone.
• Price, recommend, and sell appropriate products; quote jobs and bids on material.
• Collect requested material from shelves and ensure it matches the order.
• Assist with pulling materials for transfers, phone orders, and deliveries.
• Keep the counter area clean, orderly and safe.
• Resolve customer questions or problems tactfully and promptly.

Skills

Interpersonal skills

Multi-tasking

Detail oriented

Team player

Time management

ERP system

Education

High school diploma

Tools

ERP system

Job description

United Electric Supply is seeking a customer-focused Counter Sales Representative in Rochester, NY. You will be the first contact for customers, assist with product inquiries, process in-person orders, and provide expert product advice at the counter.

The role requires strong communication skills, the ability to manage inventory and support the sales team while maintaining a clean and organized counter area. Lifting up to 50 lbs and safety compliance are expected.