Counter Sales Pro — Serve Contractors & Build America

White Cap Supply Holdings, LLC.; Chesapeake (VA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

401(k) with match

Tuition reimbursement

Paid time off

Job summary

White Cap is hiring immediately for a Counter Sales Associate in our Virginia on-site team. You’ll deliver exceptional customer service to walk-in, phone, and will-call customers while processing orders and providing timely product information.

With a focus on product knowledge and value selling, you’ll quote prices, upsell related products, and support customers through the sales cycle. This role requires familiarity with construction products and basic software for orders.

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order computer software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems.)
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
• Performs other duties as assigned.

Skills

Customer service

Sales

Spanish language

Communication

Tools

Oracle

Job description

White Cap is hiring immediately for a Counter Sales Associate in our Virginia on-site team. You’ll deliver exceptional customer service to walk-in, phone, and will-call customers while processing orders and providing timely product information.

With a focus on product knowledge and value selling, you’ll quote prices, upsell related products, and support customers through the sales cycle. This role requires familiarity with construction products and basic software for orders.