Counter Sales Pro - Electrical Parts & Customer Care

useleccareers; Connecticut; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Life Insurance

Disability

Flexible Spending Accounts

EAP

TeleMedicine

Parental Leave

Job summary

U.S. Electrical Services, Inc. (USESI) is seeking a motivated Counter Sales Associate for our Old Saybrook, CT location.

You will assist customers at the sales counter, by phone, and via email, processing orders, returns, and inventory transfers. This role requires strong communication, basic math, and warehouse awareness, with opportunities to grow sales and customer relationships. Full-time employees receive a comprehensive benefits package and a collaborative team environment that supports

Qualifications

• High school diploma or equivalent requirement.
• Prior customer service experience is essential.
• Electrical product knowledge is strongly preferred.
• Strong communication and problem-solving skills.
• Basic math skills and comfort using web browsers and data entry tools.
• Must be able to lift up to 50 pounds and work in warehouse conditions.
• Eagerness to learn and thrive in a team-oriented environment.

Responsibilities

• Assist customers promptly at the sales counter, by phone, and through email.
• Create and manage sales orders, returns (RGAs), and inventory transfers.
• Provide quotes, place and process orders, and support walk-in customers.
• Maintain a clean and organized counter and warehouse area.
• Support order fulfillment, including stock placement, will call preparation, and general warehouse tasks.
• Proactively track and follow up on orders to ensure customer satisfaction.
• Operate warehouse equipment safely and follow all company procedures.
• Expand customer base and grow counter sales and profits.
• Other duties assigned by the manager.

Skills

Customer service

Communication

Teamwork

Basic math

Problem-solving

Data entry

Education

High School Diploma or equivalent

Job description

U.S. Electrical Services, Inc. (USESI) is seeking a motivated Counter Sales Associate for our Old Saybrook, CT location.

You will assist customers at the sales counter, by phone, and via email, processing orders, returns, and inventory transfers. This role requires strong communication, basic math, and warehouse awareness, with opportunities to grow sales and customer relationships. Full-time employees receive a comprehensive benefits package and a collaborative team environment that supports