Counter Sales Pro - Electrical Parts & Customer Care

useleccareers

Connecticut

On-site

USD 36,000 - 48,000

Full time

14 days+
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Benefits offered by this job

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Matching
Life Insurance
Disability
Flexible Spending Accounts
EAP
TeleMedicine
Parental Leave

Job summary

U.S. Electrical Services, Inc. (USESI) is seeking a motivated Counter Sales Associate for our Old Saybrook, CT location.

You will assist customers at the sales counter, by phone, and via email, processing orders, returns, and inventory transfers. This role requires strong communication, basic math, and warehouse awareness, with opportunities to grow sales and customer relationships. Full-time employees receive a comprehensive benefits package and a collaborative team environment that supports

Qualifications

  • High school diploma or equivalent requirement.
  • Prior customer service experience is essential.
  • Electrical product knowledge is strongly preferred.
  • Strong communication and problem-solving skills.
  • Basic math skills and comfort using web browsers and data entry tools.
  • Must be able to lift up to 50 pounds and work in warehouse conditions.
  • Eagerness to learn and thrive in a team-oriented environment.

Responsibilities

  • Assist customers promptly at the sales counter, by phone, and through email.
  • Create and manage sales orders, returns (RGAs), and inventory transfers.
  • Provide quotes, place and process orders, and support walk-in customers.
  • Maintain a clean and organized counter and warehouse area.
  • Support order fulfillment, including stock placement, will call preparation, and general warehouse tasks.
  • Proactively track and follow up on orders to ensure customer satisfaction.
  • Operate warehouse equipment safely and follow all company procedures.
  • Expand customer base and grow counter sales and profits.
  • Other duties assigned by the manager.

Skills

Customer service
Communication
Teamwork
Basic math
Problem-solving
Data entry

Education

High School Diploma or equivalent

Job description

U.S. Electrical Services, Inc. (USESI) is seeking a motivated Counter Sales Associate for our Old Saybrook, CT location.

You will assist customers at the sales counter, by phone, and via email, processing orders, returns, and inventory transfers. This role requires strong communication, basic math, and warehouse awareness, with opportunities to grow sales and customer relationships. Full-time employees receive a comprehensive benefits package and a collaborative team environment that supports

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