Counter Sales Associate — Construction Supply Pro

White Cap Supply Holdings, LLC.; Norcross (GA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

401(k) matching

Tuition reimbursement

Paid time off

Great Place to Work

Job summary

White Cap Supply Holdings, LLC. is hiring a Counter Sales Associate to provide exceptional service to walk-in, phone, and will-call customers and to process orders and quotes accurately. This on-site role requires knowledge of products, the ability to upsell, and the capacity to troubleshoot customer questions.

Spanish proficiency is a plus. We offer comprehensive wellness and financial benefits, generous time off, and opportunities for growth in a stable, expanding company recognized as a Great

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Demonstrates exceptional customer service to walk-in, phone, and will-call customers.
• Processes orders, quotes prices, enters orders, and provides order information; pulls orders as required.
• Communicates product features, benefits, and warranty information to customers.
• Provides knowledge of products and applications; offers technical advice and resolves problems.
• Upsells by identifying related products and informing customers of promotions.
• Performs other duties as assigned.

Skills

Customer service

Sales

Product knowledge

Upselling

Spanish proficiency

Tools

Oracle

Job description

White Cap Supply Holdings, LLC. is hiring a Counter Sales Associate to provide exceptional service to walk-in, phone, and will-call customers and to process orders and quotes accurately. This on-site role requires knowledge of products, the ability to upsell, and the capacity to troubleshoot customer questions.

Spanish proficiency is a plus. We offer comprehensive wellness and financial benefits, generous time off, and opportunities for growth in a stable, expanding company recognized as a Great