Counter Sales Pro - Construction Materials

White Cap; Norcross (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) with company match

Paid time off

Job summary

White Cap in Norcross, GA is hiring a Counter Sales Associate to service walk-in, phone, and will-call customers, process orders, quote prices, and pull orders as required. You will communicate product features and warranties, provide basic technical advice, and upsell related products while delivering excellent customer service.

Preferred qualifications include experience with sales order software (Oracle), knowledge of construction/industrial products, and Spanish language proficiency.

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems.)
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
• Performs other duties as assigned.

Skills

Customer service

Spanish language

Sales/order processing

Product knowledge

Tools

Oracle

Job description

White Cap in Norcross, GA is hiring a Counter Sales Associate to service walk-in, phone, and will-call customers, process orders, quote prices, and pull orders as required. You will communicate product features and warranties, provide basic technical advice, and upsell related products while delivering excellent customer service.

Preferred qualifications include experience with sales order software (Oracle), knowledge of construction/industrial products, and Spanish language proficiency.