Counter Sales & Customer Service Specialist

Linde plc; Indianapolis, Northern (IN, KY); Hybrid; USD 32,000 - 46,000; Full time

Job summary

Linde plc is hiring for a retail-style role in Indianapolis focused on customer service, counter sales, and product demonstrations of gases and related equipment. You will support the Outside Sales team, manage customer records, and help drive add-on sales while ensuring accurate pricing and order entry.

The position emphasizes safety, quality service, and the ability to move cylinders and handle products, with opportunities to grow within a global industrial gases company.

Qualifications

• High school diploma or GED required.
• 1+ years of customer service or inside sales preferred.
• Excellent customer service skills required.
• No DUI/DWI or alcohol-related driving conviction within the last 10 years.
• Ability to lift 50 lbs.

Responsibilities

• Receive and enter telephone orders and answer questions.
• Serve customers through counter sales in the retail store.
• Conduct warehouse duties, including moving cylinders.
• Provide sales support to the Outside Sales team.
• Evaluate and recommend appropriate products, equipment, and programs.
• Promote add-on sales of gases and hard goods accessories and conduct product demonstrations.
• Maintain customer records and pricing.
• Perform outbound calls to retail and small B customers.
• Sell products at minimum discount to achieve target margins and support additional locations.

Skills

Customer service

Inside sales

Counter sales

Excellent customer service skills

Lift 50 lbs

Education

High school diploma / GED

Job description

Linde plc is hiring for a retail-style role in Indianapolis focused on customer service, counter sales, and product demonstrations of gases and related equipment. You will support the Outside Sales team, manage customer records, and help drive add-on sales while ensuring accurate pricing and order entry.

The position emphasizes safety, quality service, and the ability to move cylinders and handle products, with opportunities to grow within a global industrial gases company.