Counter Sales & Customer Solutions Specialist

Linde plc; Terre Town (IN); On-site; USD 28,000 - 42,000; Full time

Job summary

Linde plc in Terre Town, Indiana is seeking an in-store sales and customer service representative. You will handle orders, assist customers, and support sales.

This role involves warehouse duties, product demos, and promoting add-on sales of gases and accessories. Strong customer service and ability to lift 50 lbs are important. Join a global leader delivering safe, reliable industrial gases solutions.

Qualifications

• One year or more of customer service, inside sales, or counter sales experience preferred.
• Excellent customer service skills essential for success in this role.
• Ability to lift up to 50 lbs.
• No DUI/DWI or alcohol-related driving conviction in the last 10 years.

Responsibilities

• Receive and enter telephone orders, answer questions, resolve challenges, and trace order status or product shipments.
• Serve customers through counter sales in the retail store.
• Conduct warehouse duties, including moving cylinders for customers.
• Provide sales support to the Outside Sales team.
• Evaluate and recommend appropriate products, equipment, and programs.
• Promote add-on sales of gases and high-margin hard goods accessories and conduct product demonstrations as an in-store sales representative.
• Maintain customer records and files, ensuring accurate account setup and pricing.
• Perform outbound calls to retail and small 'B' customers.
• Sell products at minimum discount to achieve target margins and occasionally support additional locations.

Skills

Customer service

Inside sales

Counter sales

Sales support

Product demonstrations

Education

High school diploma / GED

Job description

Linde plc in Terre Town, Indiana is seeking an in-store sales and customer service representative. You will handle orders, assist customers, and support sales.

This role involves warehouse duties, product demos, and promoting add-on sales of gases and accessories. Strong customer service and ability to lift 50 lbs are important. Join a global leader delivering safe, reliable industrial gases solutions.