Counter Sales & Customer Service Pro

Heritage Landscape Supply Group, Inc.; Indianapolis (IN); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Competitive weekly/bi-weekly pay

Discretionary bonuses

401(k) with company match

Employee Stock Purchase Plan

Paid time off (vacation, sick, holiday

Medical/dental/vision

Flexible spending accounts

Life and disability insurance

Job summary

Heritage Landscape Supply Group, Stone Center - Indianapolis, is seeking a full-time Counter Sales/Customer Sales role at 5272 East 65th Street, Indianapolis, IN 46220. The position emphasizes accurate order entry, strong customer service, and multitasking to support delivery timelines.

Responsibilities include processing transactions, participating in inventory cycle counts, and coordinating with warehouse and sales teams.

Qualifications

• Prior experience in a customer service or sales role is preferred.
• Proficiency in basic computer operations and internet navigation.
• Experience with point-of-sale systems and order entry procedures.

Responsibilities

• Provide exceptional customer service by interacting with clients through phone, email, and in-person consultations, maintaining a professional demeanor at all times.
• Accurately process and manage customer transactions at the sales counter using the company’s computer system to ensure efficient and precise order fulfillment.
• Contribute to inventory management by participating in cycle counts.
• Collaborate with management and team members to communicate customer needs and special order material requests, enhancing product offerings and service delivery.
• Work collaboratively with warehouse and sales team members to ensure efficient operations and exceptional customer service.
• Responsibilities include a mix of sales counter duties and various other tasks, supported by modern sales systems and a commitment to maintaining an organized workspace.

Skills

Customer service

Multitasking

Order entry

Communication

Bilingual English/Spanish

Tools

POS systems

Order entry procedures

Computer systems

Job description

Heritage Landscape Supply Group, Stone Center - Indianapolis, is seeking a full-time Counter Sales/Customer Sales role at 5272 East 65th Street, Indianapolis, IN 46220. The position emphasizes accurate order entry, strong customer service, and multitasking to support delivery timelines.

Responsibilities include processing transactions, participating in inventory cycle counts, and coordinating with warehouse and sales teams.