Counter Sales Associate: Ice Machines & Beverage Systems

bakerdistributing; Phoenix (AZ); On-site; USD 36,000 - 54,000; Full time

Job summary

Southern Ice Equipment, a Baker Distributing Company, seeks a Counter Sales Associate to support growth in foodservice lines by providing sales and technical support, pricing, and inventory management. The role blends counter sales with inside sales duties to deliver strong customer service.

Responsibilities include handling quotes, processing orders, assisting with sourcing and shipping parts, and collaborating with outside sales teams to drive revenue.

Qualifications

• High school diploma or GED required.
• Experience with HVAC equipment and/or foodservice equipment preferred.
• Background in sales, operations, purchasing, or inventory management preferred.
• Demonstrated interpersonal skills with customer service, problem-solving, and relationship building.
• Ability to manage multiple tasks in a fast-paced environment, with or without reasonable accommodation.
• Proficiency in Microsoft Office or similar productivity tools.

Responsibilities

• Represent Baker Distributing Company and Southern Ice Equipment as leaders in the industry, maximizing sales.
• Interact with internal and outside salespeople, vendors, contractors, and customers.
• Responsible for showroom merchandising and restocking product.
• Assist in resolving customer relations problems with dealers and end users.
• Complete sales orders and upsell related foodservice items.
• Support walk-in and telephone customers and assist with parts sourcing, inventory control and warranty.

Skills

Customer service

Interpersonal skills

Communication

Problem-solving

Teamwork

Microsoft Office

HVAC equipment knowledge

Inventory management

Education

High school diploma or GED

Tools

HVAC equipment

Foodservice equipment

Job description

Southern Ice Equipment, a Baker Distributing Company, seeks a Counter Sales Associate to support growth in foodservice lines by providing sales and technical support, pricing, and inventory management. The role blends counter sales with inside sales duties to deliver strong customer service.

Responsibilities include handling quotes, processing orders, assisting with sourcing and shipping parts, and collaborating with outside sales teams to drive revenue.