Customer Service/Counter Sales

HVAC DISTRIBUTORS INC; Pittsburgh (Allegheny County); On-site; USD 29,618 - 30,307; Full time

Benefits offered by this job

401k Program with match

Full benefits package

Competitive compensation program

Job summary

HVAC DISTRIBUTORS INC in Pittsburgh, PA is looking for a Full-Time Customer Service Representative. This role involves handling customer inquiries, providing product recommendations, and supporting sales initiatives. Ideal candidates will have a high school diploma and experience in customer service or sales within the HVAC industry.

We offer a competitive compensation program, a full benefits package, and opportunities for growth. If you are dedicated to delivering quality service, we encourage you to apply.

Qualifications

• Minimum of 3 years of customer service or sales experience in HVAC or related industry.
• Valid Class “C” Driver’s License with a good driving record.

Responsibilities

• Field incoming customer calls and assist walk-in customers.
• Provide product recommendations and enter sales orders into Eclipse.
• Assist Account Manager(s) in branch territory growth.

Skills

Customer service skills

Sales experience

Knowledge of HVAC products

Education

High School Diploma or Equivalent

Tools

SalesForce

Job description

Job Details

Location: Pittsburgh - PITTSBURGH, PA 15233

Position Type: Full Time

Salary Range: $21.50 - $22.00 Hourly

Essential Duties and Responsibilities

• Fields incoming customer calls, assists walk-in and will-call customers with product or service inquiries.
• Provides product recommendations and/or quotes to customers; enters sales orders into Eclipse for processing.
• Assists Account Manager(s) in overall growth of designated branch territory by understanding and acting on sales initiatives as directed.
• Assists account manager(s) with promoting equipment and accessory specials, as well as product launch and re-launch events.
• Solicits potential /current accounts for orders based upon call lists supplied by Account Manager(s)/Marketing.
• Attends all training and development opportunities assigned by Branch Manager.
• Captures new customer leads in SalesForce.
• Performs required amount of outbound calls on a daily basis.

Why work for HVAC Distributors?

• We have been in business for over 35 years
• Competitive compensation program
• Spiffs
• Full benefit package first of the month following 30 days of employment
• 401k Program with match
• State of the art technology
• Growth opportunitiesBest Places to Work in PA 2023, 2024 & 2025

Qualifications

• High School Diploma or Equivalent.
• Minimum of 3 years of customer service or sales experience in HVAC or relative industry.
• Valid Class “C” Driver’s License with good driving record.

If you are looking for an opportunity with a stable and growing company apply today.

HVAC Distributors, Inc. is proud to be an equal opportunity employer committed to hiring a diverse workforce.