Counter Sales

Road Tested Parts LLC; Lexington Manor (KY); On-site; USD 28,000 - 36,000; Full time

Job summary

Road Tested Parts LLC in Lexington Manor, KY is seeking a Counter Sales Associate to provide exceptional service, answer questions, and drive sales. You will process transactions with POS, stock shelves, maintain displays, and support the team to reach targets while ensuring a welcoming, organized store.

Experience in cashiering or customer service is preferred; a high school diploma and automotive parts knowledge are valued assets.

Qualifications

• Minimum experience in cashiering or customer service.
• Familiarity with POS systems and retail operations.
• Automotive parts knowledge is a plus.

Responsibilities

• Provide excellent customer service by greeting customers, answering questions, and resolving issues.
• Process customer transactions using cash registers and POS systems.
• Assist with stocking shelves and managing inventory as needed.
• Maintain product displays and keep the sales area clean and organized.
• Provide detailed product information and answer inquiries to enhance the shopping experience.
• Collaborate with team to achieve sales targets and improve store performance.
• Perform janitorial duties to keep the store environment clean and welcoming.
• Other duties as assigned.

Skills

Cashiering

Customer service

Retail sales experience

Automotive parts knowledge

Education

High school diploma or equivalent

Tools

Point-of-Sale (POS) system

Job description

The Counter Sales position is pivotal in ensuring a seamless customer experience by providing exceptional service and product knowledge. This role involves engaging with customers directly, understanding their needs, and offering tailored solutions to meet those needs effectively. The major end result of this position is to drive sales and enhance customer satisfaction through proactive communication and support. Counter Sales representatives are also responsible for maintaining an organized and inviting sales environment, which contributes to the overall success of the business. Ultimately, this role plays a crucial part in building long-term customer relationships and fostering brand loyalty.

Minimum Qualifications:

• Previous experience in a cashier or customer service role.
• Ability to work flexible hours, including evenings and weekends.

Preferred Qualifications:

• High school diploma or equivalent.
• Experience in retail sales or counter sales in a similar industry.
• Familiarity with point-of-sale system.
• Automotive parts knowledge.

Responsibilities:

• Provide excellent customer service by greeting customers, answering questions, and resolving any issues.
• Accurately process customer transactions using the cash register and point of sale systems.
• Assist with stocking shelves and managing inventory as needed.
• Maintain product displays and ensure the sales area is clean and organized.
• Provide detailed product information and answer customer inquiries to enhance their shopping experience.
• Collaborate with team members to achieve sales targets and improve overall store performance.
• Perform janitorial duties to keep the store environment clean and welcoming.
• Other Duties as Assigned.

Skills:

The required skills for this position, such as cashiering and customer service, are essential for daily operations. Cashiering skills ensure that transactions are processed accurately and efficiently, minimizing wait times for customers. Strong customer service skills are vital for creating a welcoming atmosphere and addressing customer inquiries or concerns effectively. Additionally, the ability to perform repetitive motions and lift heavy weights is necessary for managing inventory and maintaining a clean workspace. Preferred skills, such as phone etiquette, enhance communication with customers and contribute to a positive shopping experience.