Counter Person

Alameda Dry Cleaners; Burbank, Northern (CA, KY); Hybrid; USD 32,000 - 40,000; Full time

Job summary

Alameda Dry Cleaners in Burbank's Media District is seeking a friendly Counter Person to greet customers, take orders, and help keep the front counter clean and organized.

You’ll tag items, enter notes on stains and deadlines, answer questions about services, handle payments, and double-check orders at pickup to ensure customers receive the right items; Spanish is a plus and teamwork is essential.

Qualifications

• Friendly and responsible individual with a positive attitude.
• Good communication and basic English; Spanish is a plus.
• Organized, detail-oriented, and able to work with a team.

Responsibilities

• Greet customers, assist with drop-off and pickup.
• Enter orders, tag items, and note stains or deadlines clearly.
• Answer questions about services and turnaround times.
• Handle payments and keep the counter neat.
• Double-check orders at pickup to ensure accuracy.
• Communicate with the team for special attention.

Skills

Customer service

Communication

Teamwork

Bilingual English/Spanish

Job description

We’re looking for a friendly and responsible Counter Person to join our Alameda Dry Cleaners team in Burbank / the Media District area. You’ll greet customers, take orders, answer questions, handle payments, and help keep the front clean and organized.

What you’ll do

• Greet customers and help with drop-off and pickup
• Tag items, enter orders, and write clear notes (stains, special requests, deadlines)
• Answer simple questions about services and turnaround times
• Handle payments and keep the counter area neat
• Double-check orders at pickup so customers get the right items
• Communicate with the team when something needs extra attention

What we’re looking for

• Good communication skills and a positive attitude
• Basic English (Spanish is a plus)
• Organized, detail-focused, and comfortable working with a team
• Reliable attendance and professional behavior