Customer-Focused Front Counter Associate

Northridge cleaners; Los Angeles (CA); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Northridge Cleaners is seeking a friendly Counter Person to greet customers, check in orders, take payments, and keep the front area tidy and organized. You will tag items, enter orders, provide clear timelines, and double-check pickups to ensure customers receive the correct items.

Basic English and good people skills are needed, along with reliability and the ability to stand for extended periods. Attention to detail and teamwork help maintain smooth service during busy periods, and a positive

Qualifications

• Positive attitude and good people skills.
• Basic English (Spanish is a plus).
• Comfortable standing, moving garments, and working at a steady pace.
• Organized and detail-focused (names, tags, notes, and order accuracy matter).
• Reliable attendance and teamwork.

Responsibilities

• Greet customers and help with drop-off and pickup.
• Tag items, enter orders, and write clear notes (stains, special requests, missing buttons).
• Answer basic service questions and give clear timelines.
• Handle payments and keep the cash drawer accurate.
• Double-check orders at pickup so customers get the right items.
• Keep the counter area clean, calm, and ready for the next customer.

Skills

Customer service

Cash handling

Attention to detail

Organized

Teamwork

Tools

POS terminal

Job description

Northridge Cleaners is seeking a friendly Counter Person to greet customers, check in orders, take payments, and keep the front area tidy and organized. You will tag items, enter orders, provide clear timelines, and double-check pickups to ensure customers receive the correct items.

Basic English and good people skills are needed, along with reliability and the ability to stand for extended periods. Attention to detail and teamwork help maintain smooth service during busy periods, and a positive