Counter Parts Sales

Nextran Truck Centers; Decatur (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical and Dependent Care FSA

401(k) Retirement Plan with Match

Paid Time Off

Company-Paid Holidays

Disability Insurance

EAP

Life Insurance

Job summary

Nextran Truck Centers is hiring a Parts Counter Sales Representative in Decatur, IL. You’ll help customers at the counter, support technicians in the shop, and handle calls, with a focus on accurate parts knowledge and timely service.

You will work a rotating schedule, potentially weekends and holidays, with a pre-employment screening process. The role centers on delivering exceptional customer experiences while maintaining organized shelves and efficient order flow.

Qualifications

• Experience in automotive, heavy-duty truck, industrial, or related parts sales is preferred.
• Strong communication and customer-service mindset are required.
• Comfortable with technology and using computers for recordkeeping and transactions.

Responsibilities

• Deliver fast, friendly, and knowledgeable service to walk-in, shop, and phone customers.
• Find the right parts and solutions with accurate pricing and availability.
• Keep orders moving by processing orders, payments, returns and credits.
• Track down hard-to-find parts and coordinate urgent/emergency orders.
• Support outside sales by providing quick, accurate order fulfillment.
• Keep the parts counter organized and create a welcoming environment.
• Create sales opportunities by recommending related products and promotions.

Skills

Customer service

Parts knowledge

Sales ability

Communication

Teamwork

Education

High School Diploma or GED

Job description

Are you looking to further develop your profession into a career? Are you driven by opportunity?

Nextran Truck Centers is hiring!

Our Employees Benefit from:

Career Paths || Network of 30 Dealerships || Disability Insurance || Paid Time Off || Nextran Paid Life Insurance

Family Centered Values || Medical and Dependent Care FSA || 401(k) Retirement Plan with Match || Company-Paid Holidays || EAP

Great Medical, Dental, & Vision Benefits || Social Responsibility Opportunities || 28+ Years of Industry Experience || Professional Growth

Hourly wage starts at: $20.00 - Actual compensation will be based on the candidate’s qualifications, including skills, certifications, education, and relevant years of experience.

Work Schedule: We keep things running 7 days a week, from 4:00 PM to 4:00 AM, with team members working a rotating schedule to provide reliable coverage while maintaining a fair and balanced schedule.

Shifts may include weekends and holidays, so flexibility is important.

If you enjoy variety, teamwork, and staying busy in a fast-paced environment, this schedule offers an opportunity to be part of a team that keeps things moving.

Apply Before: October 31 st , 2026

Candidates must successfully complete a pre-employment drug screening, background investigation, physical abilities assessment, and motor vehicle record (MVR) check.

Love parts, people, and keeping things moving? This could be the opportunity for you!

If you thrive in a fast-paced environment, enjoy helping customers find the right solutions, and know how to keep up when the phones are ringing and the shop is busy, we want YOU on our team!

As a Parts Counter Sales Representative, you’ll be at the center of the action—helping customers at the counter, supporting technicians in the shop, and assisting customers over the phone. Every day brings something different, and your knowledge, energy, and customer-service skills will help keep our operation running smoothly.

What You’ll Do

You’ll be at the center of the action, helping keep customers, technicians, and our parts operation moving! In this fast-paced role, you’ll use your parts knowledge, customer-service skills, and attention to detail to make sure customers get what they need—when they need it.

• Delivering fast, friendly, and knowledgeable service to walk-in, shop, and phone customers.
• Finding the right parts and solutions by providing accurate pricing, availability, and technical information.
• Keeping orders moving by accurately processing orders, payments, returns, and credits.
• Tracking down hard-to-find parts and coordinating urgent and emergency orders when customers need them most.
• Supporting outside sales representatives with quick, accurate, and reliable order fulfillment.
• Keeping the parts counter organized and customer-ready, creating a clean, professional, and welcoming environment.
• Creating sales opportunities by recommending related products, promoting specials, and following up with customers by phone and email.
• Working as part of a team to keep the parts department running efficiently and deliver an outstanding customer experience.
• Performing other duties as assigned.

What We’re Looking For

• High School Diploma or GED
• 1+ year of experience in automotive, heavy-duty truck, industrial, or related parts sales
• Valid driver’s license with a satisfactory driving record
• Must maintain a satisfactory driving record and meet Nextran Corporation’s driver qualification and insurability requirements
• Comfortable with technology and able to use computers and electronic applications for recordkeeping, communication, scheduling, transactions, and other job-related functions
• Strong communication skills with a genuine customer-first mindset
• Positive, can-do attitude and a willingness to jump in, help the team, and get the job done
• Able to stay organized and focused while managing multiple customers and priorities in a fast-paced environment
• Sharp attention to detail with strong problem-solving and decision-making skills
• Team-oriented and dependable, with a willingness to support customers, technicians, and fellow team members

Physical Requirements

This is an active role for someone who likes to stay moving:

• Hands-on work handling, reaching, and organizing parts
• Regular walking, standing, climbing, kneeling, bending, and lifting
• Ability to stand or sit for extended periods
• Lifting requirements:
  • Regularly lift up to 25 lbs
  • Frequently lift up to 50 lbs
  • Occasionally lift up to 100 lbs
• Good close-up and distance vision to keep things accurate and efficient

Ready to Get in the Action?

Bring your parts knowledge, customer-service skills, and can-do attitude to a team that keeps things moving!

Notice Regarding Job Posting Scams

We are aware that fraudulent job postings and recruitment scams are becoming more common. Please be advised that legitimate communications from our company will only come from official company email addresses and through our verified hiring platforms.

We will never ask candidates to provide payment, purchase equipment, or share sensitive personal or financial information (such as bank account details or Social Security numbers) during the initial application or interview process.

If you receive a suspicious message claiming to represent our company, please do not respond or provide any information. Instead, report the communication to us through our official website or apply directly through our verified job postings.

Your safety and privacy are important to us, and we encourage all applicants to remain vigilant when searching for employment opportunities.

We are a network of commercial truck dealerships committed to providing the best products and services through highly skilled associates who are focused on delivering the lowest life-cycle cost to our customers. Spanning the Southeast and Midwest United States, we provide sales, parts, and service for several leading brands, including Mack, Volvo, Isuzu, GMC, Ford, Hino, and Kalmar Ottawa. EEO Employer