Counter Attendant: Fast-Paced Guest Service & Upsell

The Mint Gaming Hall Bowling Green; Bowling Green (KY); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Competitive Health, Dental and Medical Benefits

Fully paid company life insurance

401K with Company Match

FSA/HSA

Fun work environment

Job summary

A local gaming establishment in Bowling Green is seeking friendly and dedicated individuals for guest service roles. Candidates must be at least 18 years old and should have a high school diploma or GED preferred. Responsibilities include greeting guests, operating cash registers, and providing support in a fast-paced environment. This job necessitates flexible work hours, including nights and weekends, along with maintaining a clean work area and ensuring guest satisfaction. Applicants must also pass required background checks and obtain a Kentucky gaming/racing license.

Qualifications

• Must be 18 years of age or older.
• Must pass all required pre-screening and background checks.
• Ability to work a variety of shifts, including days, nights, weekends, and holidays.
• Must obtain and maintain a valid Kentucky gaming/racing license.

Responsibilities

• Greet all guests in a friendly and approachable manner.
• Operate a cash register and receive payment from guests.
• Accurately count and provide change to guests as required.
• Deliver guest orders and condiments.
• Bus and disinfect tables quickly.
• Sweep and maintain dining room floors.
• Adhere to cash handling policies.
• Restock supplies and merchandise as needed.
• Identify upselling opportunities and influence guests' decisions.
• Maintain the work area clean and orderly.
• Report maintenance or safety concerns to supervisor.
• Support fellow team members and assist in guest interactions.
• Work in a fast-paced, flexible, high-volume environment.
• Provide exceptional service to guests.

Education

High school diploma or general equivalency diploma (GED) preferred

Job description

A local gaming establishment in Bowling Green is seeking friendly and dedicated individuals for guest service roles. Candidates must be at least 18 years old and should have a high school diploma or GED preferred. Responsibilities include greeting guests, operating cash registers, and providing support in a fast-paced environment. This job necessitates flexible work hours, including nights and weekends, along with maintaining a clean work area and ensuring guest satisfaction. Applicants must also pass required background checks and obtain a Kentucky gaming/racing license.