Counter Attendant - Eataly - Park MGM

MGM Resorts International; Las Vegas (NV); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Wellness programs

Discounts on hotel, F&B, retail

Free meals for employees

Free parking

Health & income protection

Professional development and volunteer

Job summary

MGM Resorts International in Las Vegas invites you to join our team as a Counter Attendant at Eataly in Park MGM. You’ll help guests explore authentic Italian offerings, deliver warm service, and create memorable moments that showcase our hospitality.

Starting pay is $15.6236 per hour plus tips. You will handle orders, assist with beverages and food, maintain cleanliness, manage cash, stock supplies, and resolve guest concerns, with weekend and holiday shifts required.

Qualifications

• 21+ years of age or older
• 2+ years of prior experience as a food handler in a high-volume, quick-service environment preferred
• Able to work varied shifts, including weekends and holidays

Responsibilities

• Sell beverages and menu items with effective selling techniques
• Take, serve, and garnish food and drinks accurately
• Collect money and follow cash-handling procedures
• Maintain cleanliness and sanitation of front/back-of-house areas
• Pack orders with condiments per guest preferences
• Perform opening and closing duties as assigned
• Unload warehouse orders and stock supplies
• Resolve guest complaints or refer to management as needed

Skills

Customer service

Cash handling

Food service

Stock management

Job description

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Counter Attendant at Eataly in Park MGM, you’ll be part of a vibrant Italian marketplace where guests can explore authentic cuisine, fresh ingredients, and beloved regional specialties. With your welcoming smile and attentive service, you’ll help guests navigate the Eataly experience, answer questions, and ensure every interaction feels warm and memorable. By anticipating needs and creating genuine connections, you’ll deliver WOW moments that capture the spirit of Italian hospitality and keep guests coming back for more.

THE STARTING RATE:

$15.6236 hourly + tips

THE DAY-TO-DAY:

• Knowledgeable of selling techniques and service delivery for both alcoholic and non-alcoholic beverages and items on the menu.
• Take and place orders, serve, and garnish food and drinks efficiently and accurately in the work area as applicable.
• Collect money, while following all proper cash handling and comp procedures.
• Maintain cleanliness, sanitation, and the appearance of the front and back of house area, clear tables and counters; sweep and maintain the cleanliness of the dining area without interfering with the comfort of guests.
• Pack and complete order as per guests’ preference with necessary condiments.
• Perform opening and closing duties based on shift assignment.
• Unload warehouse orders and stock the orders in designated storage maintaining organization, stock and replenish supplies and machines as needed.
• Resolve guest complaints within the scope of authority; otherwise, refer the matter to management, and notify the supervisor and/or security of all unusual events, circumstances, missing items, or alleged theft

THE IDEAL CANDIDATE:

• Work varied shifts, to include weekends and holidays required
• Must be 21 years of age or older
• 2+ years of prior relevant experience as a food handler in a similar high-volume, quick service environment preferred

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

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