Counter Associate – Retail

Jobtailor; Kelso (WA); On-site; USD 38,000 - 52,000; Full time

Job summary

Jobtailor in the United States is seeking a results-driven Retail Counter Sales Associate for the aftermarket auto parts sector. You will engage customers at the counter, deliver fast, friendly service, and pursue sales opportunities in a highly competitive market.

A strong phone presence, negotiation and interpersonal skills, and the ability to build lasting relationships are essential to exceed sales goals.

Qualifications

• Retail counter sales experience in a competitive market is preferred.
• Excellent phone, negotiation and interpersonal skills.
• Customer service focus with ability to exceed sales goals.
• Ability to build lasting business relationships.
• General automotive knowledge preferred.
• POS system experience and MS Office proficiency are a plus.
• Strong time management and organizational skills.
• Spanish and/or Chinese languages are a plus.
• Independent, proactive and tenacious mindset.

Skills

Retail counter sales

Exceptional phone skills

Negotiation

Customer service

Relationship building

Time management

Organizational skills

Outgoing personality

Initiative

Act independently

Spanish language

Chinese language

General automotive knowledge

Tools

POS system experience

MS Word

MS Excel

Job description

Requirements

• Experience in retail counter sales in a highly competitive market; prior success selling retail auto parts particularly in aftermarket industry preferred
• Exceptional phone skills, including positive, enthusiastic and attentive tone, clear enunciation, exceptional listening skills
• Excellent negotiation, interpersonal and communication skills (both written and verbal)
• Knowledgeable and passionate about exceptional customer service and exceeding sales goals
• Ability to build and maintain lasting business relationships
• General automotive knowledge preferred
• Results focused, producer, closer, committed to growth
• Experience with POS system a plus
• Proficient in MS Office applications, specifically MS Word and Excel preferred
• Time management and organizational skills
• Spanish and/or Chinese (Mandarin or Cantonese) a plus
• Ability to act and operate independently to accomplish objectives
• Outgoing and assertive personality; initiative, proactivity, positivity, tenacity and a can-do attitude
• Directly relevant experience preferred for preference and top pay

Core Competencies

Demonstrates expertise in retail counter sales, particularly in the aftermarket auto parts industry, with a strong focus on customer service, relationship building, and achieving sales goals. Proficient in negotiation and communication, with the ability to operate independently and manage time effectively.

Highest-signal resume keywords

• Retail Counter Sales Experience
• Exceptional Phone Skills
• Negotiation Skills
• General Automotive Knowledge
• Proficient in MS Office

Hard Skills

• Retail Sales
• Auto Parts Sales
• Customer Order Fulfillment
• Sales Goal Achievement
• Parts Quoting
• POS System Experience
• Time Management
• Organizational Skills

Soft Skills

• Interpersonal Skills
• Communication Skills
• Outgoing Personality
• Initiative
• Tenacity

Industry Keywords

• Aftermarket Industry
• Customer Service
• Sales Opportunities
• Workplace Safety
• Cash Handling