Count Team Lead

PENN Entertainment, Inc.; Bossier City (LA); On-site; USD 42,000 - 52,000; Full time

Job summary

PENN Entertainment, Inc. in Louisiana seeks a Count Team professional to support casino operations, ensuring accurate drop and count procedures. This role involves handling currency and chips with strict adherence to gaming rules.

Ideal candidates hold a High School diploma and have 2–3 years Count Team experience, including at least 1 year in a supervisory capacity, plus strong guest service and math skills. On-site position with competitive benefits.

Qualifications

• High School Diploma or equivalent.
• 2-3 years Count Team experience with 1 year of Supervisor experience.
• Excellent internal and external guest service skills; verbal communication.
• Ability to use computer programs and 10-Key calculator; count cash and chips.

Responsibilities

• Count currency and chips from casino games and devices.
• In absence of Count Team Supervisor, supervise Drop/Count Team members.
• Assist Count Team Supervisor in drop and count duties.
• Signs out keys for count and drop duties.
• Maintain knowledge of Gaming Commission rules and company policies.
• All other duties as assigned.

Skills

Guest service

Verbal communication

Internal/external guest service

Education

High School Diploma

Tools

10-Key calculator

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—mayvaryby position.Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Responsible for the collection and counting of currency and chips derived from Casino games and devices.
• In absence of Count Team Supervisor, directly supervises Drop/Count Team members.
• Assists Count Team Supervisor in carrying out his/her duties and responsibilities in performing drop and count duties.
• Signs out keys for count and drop duties.
• Maintains a thorough knowledge of laws, rules, and regulations of the Gaming Commission, as well as company policies and procedures.
• All other duties as assigned.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A combination of experience or training will be considered.

EDUCATIONAL REQUIREMENTS:

• High School Diploma or equivalent.
• 2-3 years of Count Team experience with 1 year of Supervisor experience.

LANGUAGE SKILLS:

• Must have excellent internal and external guest service skills.
• Possess excellent verbal communication skills.

MATHEMATICAL SKILLS:

• Skills in using computer programs and 10-Key calculator.
• Must be able to count large sums of cash and chips.

OTHER SKILLS AND ABILITIES:

• Ability to obtain the appropriate work authorization per local, state, federal, and gaming regulations