Count Team Manager

ViziRecruiter,LLC.; Northern (KY); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health Benefits Insurance package Day

Discounted Casino bus tickets

Discounted RTD EcoPass

Hotel discounts

Job summary

Ameristar Black Hawk Casino Resort & Spa is seeking a Count Room Manager to lead the Count Room team, safeguard currency, and ensure accurate cash handling in a fast-paced gaming environment. You will hire, train, and mentor staff, enforce internal controls, coordinate with Cage and Revenue Audit, and maintain confidentiality while supporting regulatory compliance.

This role requires strong organizational skills, physical stamina for lifting and standing, and the ability to work varying shifts

Qualifications

• Management experience required.
• Casino operations experience preferred.
• Familiar with gaming regulations regarding count room operations.
• Able to obtain and maintain a Colorado Gaming License.
• Physical ability to lift and transport up to 50 pounds multiple times in a shift.
• Excellent communication with coworkers and management.
• Knowledge of currency counting equipment and 10-key calculator.
• Confidentiality and professionalism required.

Responsibilities

• Actively build and retain customer relations and mentor employees to provide superior customer service.
• Hire, train, evaluate, motivate, and, when necessary, terminate Count Room personnel per policy.
• Protect currency and prevent loss with meticulous attention to detail.
• Ensure procedures and controls protect counted receipts.
• Maintain control over Count Room activity and security of currency.
• Schedule Count Room personnel and obtain signatures as required by the state gaming authority.
• Reconcile counts and transfer receipts to Cage and Revenue Audit daily.
• Comply with Internal Control Minimum Procedures and assist audits.

Skills

Management

Casino ops

Regulatory compliance

Cash handling

Tools

Oasis system

Job description

Introduction

...

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual’s relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members’ financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Position is open until filled

Ameristar Casino Resort Spa offers Team Members:

• Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members
• Discounted Casino bus tickets
• Discounted RTD EcoPass
• Hot meal served by the Leadership Team once a month
• 20%discount for Starbucks, Ara Spa, and all food outlets
• 100%Colorado Gaming License reimbursement after90days of employment
• Hotel discounts available at all43PENNproperties, plus discounts on goods and services
• Education reimbursement program and Annual Scholarship Program
• Career development opportunities

Responsibilities

• Responsible for actively building and retaining customer relations and acts as a mentor to employees to provide superior customer service.
• Hires, trains, evaluates, motivates, and, when necessary, terminates Count Room personnel in accordance with Ameristar Black Hawk Casino Resort & Spa policies and procedures.
• Maintains protection of extremely substantial amounts of currency, ensuring prevention of loss by providing extreme care and attention to detail.
• Ensures that procedures and proper controls are affected to protect counted receipts.
• Maintains close control over all activity in the Count Room by awareness of changes and/or problems which may affect the security of the currency in the Count Room.
• Schedules Count Room personnel and obtains signatures daily as required by the Colorado Division of Gaming.
• Observes count, reviews count slips, and reconciles total funds to ensure the integrity of the count.
• Transfers receipts to the Cage and the corresponding documentation to the Revenue Audit Department on a daily basis.
• Remain in compliance with all ICMP (Internal Control Minimum Procedures); cooperate and comply with all audit requests.Operates within the department budget.

Requirements

• Management experience
• Experience with Casino operations preferred, but bank vault operations are acceptable.
• Familiar with gaming regulations regarding count room operations.
• Ability to lift and transport up to and sometimes over fifty pounds multiple times in an 8-hour shift.
• Able to obtain and maintain a Colorado Gaming License.
• Ability to communicate effectively with coworkers and management.
• Ability to identify different denominations of gaming chips and currency and quickly count stock chips and currency.
• Ability to bend, squat, reach and twist to be able to retrieve full and empty coin boxes.
• Ability to push/pull the drop cart, with assistance, which can weigh up to 2,000 pounds.
• Ability to remain standing for majority of shift and make way around the Count Room in an efficient manner.
• The noise level in the work environment is moderate.
• Must be flexible to work varying shifts and time schedules as needed.
• Knowledge of Oasis computer system, state operation of currency counting equipment, and 10-key calculator.
• Knowledge of cashiering or banking operations.
• Ability to communicate effectively with subordinates, coworkers, and management.
• Ability to count and separate varying denominations of chips and currency.
• Ability to motivate and direct the performance of subordinates.
• Ability to sustain a high level of confidentiality and professionalism.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Highly organized and detail-oriented