Counselor Technician - Full Time - Evenings

REDISCOVER; Raytown (MO); On-site; USD 30,000 - 42,000; Full time

Job summary

ReDiscover is seeking a Counselor Technician to join the Transitional Living Program in Raytown, MO. The role supports young adults in independent living and delivers life coaching, case management, and daily assistance.

You will work 2nd shift, Mon-Fri 2:00 PM–10:30 PM, in a mission-driven nonprofit focused on recovery and community support. Strong customer service and communication skills are essential.

Qualifications

• High School Diploma or GED required.
• Valid Missouri Class E driver license or equivalent.
• Ability to drive and carry appropriate vehicle insurance.
• Experience with mental illness or substance use disorders preferred.
• Excellent customer service and communication skills.

Responsibilities

• Monitor clients in a safe environment and document safety rounds.
• Facilitate structured activities aligned with goals and treatment plans.
• Respect all clients and staff and assist as needed.
• Maintain cleanliness of the program space.
• Safeguard PHI and manage records in the EMR system.

Skills

Customer service

Interpersonal skills

Written communication

Life coaching

Team collaboration

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

EMR system

Job description

Job DetailsJob Location: Raytown Outreach - Raytown, MO 64133Position Type: Full TimeEducation Level: High School or GEDTravel Percentage: Road WarriorJob Shift: 2nd ShiftMake a Difference as a Counselor Technician with ReDiscover

Join ReDiscover’s Transitional Living Department (TLP) Department and be part of a mission-driven organization that’s been transforming lives for over 50 years. As a non-profit community mental health center serving southeastern Jackson County, Missouri, we’re passionate about helping individuals impacted by mental illness or substance use find hope, support, and healing.

Why ReDiscover?

• 700+ dedicated professionals
• Over five decades of community impact
• A culture grounded in compassion, collaboration, and growth

About the TLP Program

Our Transitional Living Program is designed to inspire and motivate young adults to accomplish their individualized independent living hopes and dreams. With the use of life coaches and community support specialists, they are able to navigate living independently in their own one bedroom apartment within the community.

We put an emphasis on the young adults' strengths and what their success looks like long term.We provide intensive daily support, case management, life coaching, medication management, resources & entitlements, employment & educational supports, in a client centered strengths based supportive atmosphere.

What You'll Do

• Monitors clients in a safe environment, performing and documenting client safety rounds. This includes ADL monitoring and coaching (i.e. life skills, communication skills, community integration, etc.).
• Facilitates structured activities with clients in accordance with their goals and treatment plan.
• Demonstrates culturally competent respect for all clients, guests and staff through verbal and non-verbal behaviors and assists them as needed.
• Maintains cleanliness of the program space.
• Safeguards Protected Health Information (written and electronically) and maintains confidentiality. This may include providing written documentation, scanning and/or uploading records into the Electronic Medical Record (EMR) system. This may also include requesting and/or releasing client information or medical records.

Requirements of the Position

• Availability to work a Full Time schedule (40 hours per week) Mon-Fri 2P-10:30P; all new hires are required to attend a one-week ReDiscover orientation as part of the onboarding process.
• High School Diploma or GED.
• A valid Missouri Class E automobile operator’s license (or equivalent license in another state).
• Must carry all appropriate insurance on the vehicle being driven, necessary to comply with Missouri or Kansas State Law.
• Working knowledge of mental illness and substance use disorders preferred.
• Excellent customer service skills with a recovery focus.
• Strong written, oral and interpersonal communication skills.
• Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as the use of email.

Grow With Us

We’re committed to your professional development and will support your growth as a Counselor Technician through training, collaboration, and meaningful work.