Counselor-Case Manager

Behavioral Health Network, Inc (BHN); Greenfield (MA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Purpose-Driven Work

Professional Growth

Supportive Team Culture

Stability & Opportunity

Comprehensive Benefits

Certified Great Place to Work

Job summary

Behavioral Health Network (BHN) is seeking a Counselor-Case Manager for the New View program in Greenfield, MA. The role involves coordinating care with therapists, assessing needs, and developing individualized service plans for female-identified patients in a civili-commitment setting.

The position requires a high school diploma, at least one year of SUD experience, and proficiency in motivational interviewing and IAP development.

Qualifications

• High School Diploma or GED is required.
• At least one year of experience in a substance use disorder field is required.
• Credentialed as CAC, CADC, LADC-Assistant, LADC II is preferred.
• Experience in group facilitation, IAP development, and motivational interviewing is required.

Responsibilities

• Work with program therapist to provide inclusive services to individuals served.
• Collaborate with individuals served to identify problems using assessment information and develop individualized service plan (IAP).
• Adapt treatment approaches to the needs of individuals served.
• Incorporate dual diagnosis, methadone-related issues, housing needs, family support issues into daily support and psycho educational groups.
• Document plan of care according to established expectations.
• Maintain confidentiality of individuals served information in accordance with HIPAA & 42 CFR.

Skills

Group facilitation

IAP development

Motivational interviewing

SUD field experience

Education

High School Diploma or GED

Job description

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a Counselor-Case Manager to join our New View team and help advance our mission of empowering people to live healthier, more fulfilling lives.

What We Offer

• Purpose-Driven Work – Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.
• Professional Growth – Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
• Supportive Team Culture – Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
• Stability & Opportunity – Build your career with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive Benefits – Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.
• Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do

• Working with program therapist to provide inclusive services to individuals served.
• Collaborating with individuals served to identify problems utilizing assessment information and develop individualized service plan (IAP).
• Adapting treatment approaches to the needs of individuals served.
• Incorporating dual diagnosis, methadone-related issues, housing needs, family support issues and other factors into daily support and psycho educational groups.
• Documenting plan of care according to established expectations.
• Maintaining strict confidentiality of individuals served information at all times in accordance with HIPAA & 42 CFR.

The New View program at BHN in Greenfield, MA serves female-identified patients who have been civilly committed through the Section 35 court proceeding to a designated substance use disorder treatment facility. The program offers acute treatment services (ATS) and clinical stabilization services (CSS).

Who You Are

• High School Diploma or GED equivalent (required).
• At least one year of experience in a substance use disorder field (required).
• Credentialed as CAC, CADC, LADC-Assistant, LADC II (preferred).
• Experience in group facilitation, IAP development, and treatment strategies such as motivational interviewing (required).

We Hire for HEART!

Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values—Humanity, Empowerment, Accountability, Respect, and Teamwork—guide how we lead, serve, and support one another. If you’re ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference, we’d love to hear from you.

BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Available Schedules

Full Time: Tuesday, 2:00pm-10:30pm; Wednesday-Saturday, 8:30am-5:00pm

Pay Rate/Range

$22.50/hr