Counseling Services Support Clerk

American River College; Sacramento (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

American River College in Sacramento, CA is seeking a diligent counseling services assistant to provide information, schedule student appointments, and support daily office operations within the campus counseling center.

The role handles records, material preparation, exam proctoring, correspondence, and basic data entry, contributing to a welcoming, organized student experience and inclusive service delivery.

Qualifications

• One year of experience related to the duties of the position.

Responsibilities

• Serves as an initial source of information and assistance to persons contacting a counseling service center; communicates with customers, employees, and other individuals to disseminate or explain information; and sets up student appointments on continuing basis.
• Reviews files, records, and other documents to obtain information to respond to requests; computes, records, and proofs data and other information; prepares and maintains student information database; assists in developing forms and procedures for counseling services; prepares and monitors daily schedule for counselors; completes work schedules and arranges appointments for staff and students; issues equipment and assists disabled students with computers and other equipment.

Job description

American River College in Sacramento, CA is seeking a diligent counseling services assistant to provide information, schedule student appointments, and support daily office operations within the campus counseling center.

The role handles records, material preparation, exam proctoring, correspondence, and basic data entry, contributing to a welcoming, organized student experience and inclusive service delivery.