Cottage Rentals & Guest Services Lead

Lakeside; Hudson (OH); Presencial; USD 50.000 - 60.000; Jornada completa

Descripción de la vacante

Lakeside Chautauqua in Ohio seeks a Cottage Rentals Manager to run the day-to-day cottage rental program, oversee guest services, owner relations, and related financial activities.

The role coordinates seasonal openings/closings, supervises staff, and ensures accurate records, payments, and reporting. Excellent communication and hospitality focus are essential for coordinating guest stays and owner participation.

Formación

• Bachelor’s degree preferred; related experience may substitute.
• Experience in property management, hospitality, or customer service is preferred.
• Supervisory and scheduling experience is beneficial.
• Proficiency with computers and property-management software required.

Responsabilidades

• Oversee cottage rental program operations and owner relations.
• Manage guest services, reservations, and payments in line with policies.
• Supervise cleaning staff and coordinating property readiness.
• Process financial records, deposits, and owner payments.

Conocimientos

Property management

Customer service

Staff supervision

Communication

Educación

Bachelor’s degree preferred

High school diploma or equivalent + experience

Experience in hospitality or customer service

Herramientas

RMS accounting system

Office software (MS Office)

Property-management software

Descripción del empleo

Lakeside Chautauqua in Ohio seeks a Cottage Rentals Manager to run the day-to-day cottage rental program, oversee guest services, owner relations, and related financial activities.

The role coordinates seasonal openings/closings, supervises staff, and ensures accurate records, payments, and reporting. Excellent communication and hospitality focus are essential for coordinating guest stays and owner participation.