Cosmetics Retail Key Holder & Customer Service Coach

The Estée Lauder Companies Inc.; Pleasanton (CA); Sur place; USD 42 000 - 60 000; Plein temps

Résumé du poste

The Estée Lauder Companies Inc. in Pleasanton, CA is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager and help ensure the smooth operation of the store.

You will use your coaching and mentoring skills to lead by example, providing authentic, personalized customer service to hit sales and service targets. You will also apply your retail experience, including cash handling, to perform start and end of day reconciliations and to participate in opening and closing the

Qualifications

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Previous supervisory experience including coaching/mentoring others.
• Cash handling and cash reconciliation experience.
• Ability to work retail hours including days, nights, weekends and special events.
• Proof of right to live and work in the United States.

Responsabilités

• Lead by example to coach and mentor sales associates to meet sales and service targets.
• Support Store Manager and Assistant Manager to ensure smooth operation of the store.
• Carry out opening and closing procedures and end-of-day cash reconciliation.
• Provide personalized styling advice and ensure a positive customer experience.

Connaissances

Coaching & mentoring

Customer service

Cash handling

Leadership

Outils

Retail POS software

Description du poste

The Estée Lauder Companies Inc. in Pleasanton, CA is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager and help ensure the smooth operation of the store.

You will use your coaching and mentoring skills to lead by example, providing authentic, personalized customer service to hit sales and service targets. You will also apply your retail experience, including cash handling, to perform start and end of day reconciliations and to participate in opening and closing the