Cosmetics Department Lead — Elevate Service & Sales

Von Maur, Inc.; Wichita (KS); On-site; USD 50,000 - 64,000; Full time

Benefits offered by this job

Competitive wages

Commission incentive

Generous merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within philosophy

Job summary

Von Maur, Inc. in Wichita, KS is seeking a Cosmetics Department Manager who will lead the cosmetics team, coach associates, and uphold our reputation for outstanding customer consultations and top-tier service.

You’ll drive beauty and skincare growth by building relationships, executing events, and ensuring every guest leaves with a memorable experience. This role requires flexible shifts, strong leadership, and a passion for delivering exceptional retail results.

Qualifications

• Experience leading a retail cosmetics team.
• Proven ability to coach and motivate associates.
• Strong customer service and communication skills.

Responsibilities

• Motivate associates to deliver outstanding customer service – train, coach and lead by example
• Execute all duties of a cosmetics sales associate
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
• Provide feedback to associates on service, selling, and account statistics
• Develop and implement solutions to solve customer problems and department needs
• Be available to work a rotation of day, evening, and weekend shifts

Skills

Leadership

Customer service

Coaching

Sales goals

Job description

Von Maur, Inc. in Wichita, KS is seeking a Cosmetics Department Manager who will lead the cosmetics team, coach associates, and uphold our reputation for outstanding customer consultations and top-tier service.

You’ll drive beauty and skincare growth by building relationships, executing events, and ensuring every guest leaves with a memorable experience. This role requires flexible shifts, strong leadership, and a passion for delivering exceptional retail results.