Cosmetics Department Manager: Lead, Coach & Drive Growth

Colonial Group; Olathe (KS); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive wages

Commission incentive

Generous merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within philosophy

Job summary

Von Maur is seeking a Cosmetics Department Manager to lead our cosmetics and skincare team. You will build relationships with customers, execute events, and inspire associates to provide exceptional consultations and service.

Responsibilities include coaching staff, driving sales, managing performance, and ensuring a high level of customer satisfaction. Some shifts may include days, evenings, or weekends as part of a rotation.

Qualifications

• Demonstrated ability to motivate associates to deliver outstanding service.
• Experience leading a cosmetics or retail team is a plus.
• Strong communication and coaching skills.

Responsibilities

• Motivate associates to deliver outstanding customer service - train, coach and lead by example
• Execute all duties of a cosmetics sales associate
• Assess associate performance to improve service quality, increase sales, and meet department goals
• Provide feedback on service, selling, and account statistics
• Develop and implement solutions to address customer problems and department needs
• Be available to work a rotation of day, evening, and weekend shifts

Skills

Leadership

Customer service

Coaching

Event execution

Job description

Von Maur is seeking a Cosmetics Department Manager to lead our cosmetics and skincare team. You will build relationships with customers, execute events, and inspire associates to provide exceptional consultations and service.

Responsibilities include coaching staff, driving sales, managing performance, and ensuring a high level of customer satisfaction. Some shifts may include days, evenings, or weekends as part of a rotation.