COSMETICS COUNTER MANAGER - CHARLESTOWNE MALL

Von Maur; St. Charles (IL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Commission incentives

Merchandise discount

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Flexible spending account

Promote from within

Job summary

Von Maur is seeking a Cosmetic Counter Manager to oversee our cosmetic line, lead a team of beauty advisors, and drive counter sales. You will manage operations, coach staff, and align activities with store goals to deliver exceptional customer experiences.

The role emphasizes relationship-building with customers, event planning, and meeting personal and counter sales targets while coordinating day, evening, and weekend shifts.

Qualifications

• Experience leading a cosmetics counter or retail team.
• Proven ability to coach and mentor associates to hit sales targets.
• Strong interpersonal skills and a customer-focused mindset.

Responsibilities

• Motivate associates to deliver outstanding customer service – train, coach and lead by example
• Develop relationships to grow your counter business
• Execute all duties of a cosmetics sales associate and meet individual sales and account goals
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet counter goals
• Plan and execute successful cosmetic events and gift with purchase events
• Be available to work a rotation of day, evening, and weekend shifts

Skills

Customer service excellence

Team leadership

Sales skills

Communication

Training & coaching

Job description

As a Cosmetic Counter Manager, you represent Von Maur and impact our reputation as America’s Leading Department Store. You are responsible for the complete operations of a cosmetic line and inspiring a team of beauty advisors to reach their personal and counter goals.

What You’ll Do

• Motivate associates to deliver outstanding customer service – train, coach and lead by example
• Develop relationships to grow your counter business
• Execute all duties of a cosmetics sales associate and meet individual sales and account goals
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet counter goals
• Plan and execute successful cosmetic events and gift with purchase events
• Be available to work a rotation of day, evening, and weekend shifts

What You Can Expect

We’re committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.

• Competitive wages
• Commission incentive - the more you sell the more you make!
• Generous merchandise discount
• Comprehensive benefits including health, dental, vision, disability, term life insurance and flexible spending account
• 401(k) retirement plan
• No extended holiday hours
• Promote from within philosophy - creates endless career opportunities!

About Us

Von Maur’s reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We’re committed to being a great place to work, where you can take pride in your work and grow professionally.

The expected base wage for this position is $17.00 - $19.00/hr with commission* and overtime eligibility. Successful candidates’ wages will be determined based on their individual qualifications for the position.

• Commission may vary by department. Pay range listed is provided in compliance with state specific laws. Pay ranges may be different in other locations.