Cosmetics Counter Lead — Service, Sales & Merchandising

Brobston Group; McLean (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

Brobston Group's Cosmetics Counter Manager leads a team of Beauty Advisors, delivering exceptional service and driving sales across in-store and online channels. You will focus on building customer relationships, sharing product knowledge, and maintaining engaging merchandise presentation.

This role requires coordinating a welcoming customer experience, guiding peers, and supporting merchandising and operational needs to ensure a smooth shopping journey for clients in our Virginia McLean area.

Qualifications

• High school diploma or equivalent required.
• 3–5 years related experience preferred.
• Ability to read and interpret instructional documents and procedural manuals.
• Availability to work a flexible retail schedule, including days, evenings, weekends, and holidays.

Responsibilities

• Create a seamless, welcoming, and engaging in-store customer experience.
• Drive sales with in-store and online clients using available technology.
• Lead and support Beauty Advisors in building customer relationships and providing product knowledge.
• Participate in merchandising and operational requirements.

Skills

Customer service

Team leadership

Sales

Education

High school diploma or equivalent

Job description

Brobston Group's Cosmetics Counter Manager leads a team of Beauty Advisors, delivering exceptional service and driving sales across in-store and online channels. You will focus on building customer relationships, sharing product knowledge, and maintaining engaging merchandise presentation.

This role requires coordinating a welcoming customer experience, guiding peers, and supporting merchandising and operational needs to ensure a smooth shopping journey for clients in our Virginia McLean area.