Cosmetics Beauty Advisor - Personalize Looks & Grow Clients

Macy's; Aiea (HI); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy’s is seeking a Cosmetic Sales Colleague (Beauty Advisor) to deliver expert beauty advice, demonstrations, and personalized consultations. You will build lasting client relationships, stay current on trends, and drive sales while creating a welcoming shopping experience.

You’ll manage client loyalty through proactive follow-up, virtual outreach, and tailored service, ensuring customers leave feeling confident and excited to return.

Qualifications

• At least 1 year of customer service or selling experience required.
• Ability to understand and communicate effectively with customers and co-workers.
• Read and understand employment policies and safety rules in English.
• Deliver personalized beauty experiences by building relationships with customers.

Responsibilities

• Provide expert beauty advice and product demonstrations.
• Build and manage a loyal client base through personalized service and follow-ups.
• Promote offers, launches and loyalty benefits to drive sales.
• Maintain organized, shoppable space and excellent customer engagement.

Skills

Customer service experience

Selling experience

Communication

POS familiarity

Tools

POS system

Job description

Macy’s is seeking a Cosmetic Sales Colleague (Beauty Advisor) to deliver expert beauty advice, demonstrations, and personalized consultations. You will build lasting client relationships, stay current on trends, and drive sales while creating a welcoming shopping experience.

You’ll manage client loyalty through proactive follow-up, virtual outreach, and tailored service, ensuring customers leave feeling confident and excited to return.