Corsair Greeter (PT)

Tb-Isle-Resort-Lp; Florida; On-site; USD 17,000 - 25,000; Full time

Job summary

Tb-Isle-Resort-Lp is seeking a Corsair Host/Hostess to warmly greet guests, confirm reservations, and seat guests promptly in a luxury Florida setting. You will use guests' names to create a welcoming tone and coordinate with servers to deliver exceptional service.

Responsibilities include monitoring wait lists, answering calls, and ensuring menus, place settings, and station cleanliness meet brand standards. A high school diploma and basic POS knowledge are required; bilingual skills are a plus.

Qualifications

• Experience in restaurant environment is a plus.
• Must be at least minimum legal age to serve alcohol.
• Basic computer/POS knowledge is helpful.

Responsibilities

• Greet guests promptly using names with a hotel-style welcome.
• Escort guests to their tables and introduce their server.
• Answer phones and book reservations using hotel/restaurant standards.
• Check menus for currency, cleanliness, and brand standards.
• Maintain correct place settings and keep work area clean.

Skills

Professional demeanor

Guest service

English language

Education

High school diploma

Tools

POS systems

Job description

Scope of PositionThe Corsair Host/Hostess ensures that the guest arrival and seating occur timely and efficiently. He/she sets the tone for the guest experience and greets the guests with a smile and in a friendly manner, using the guest’s name. The Host/Hostess also anticipate guests’ service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.Position RequirementsProfessional demeanor appropriate for a luxury environment.Experience working in a restaurant environment is a plus.Previous food and beverage experience in a hotel environment is a plus.Basic computer knowledge (Micros or other POS systems).Must be of minimum legal age to serve alcohol according to state law.ResponsibilitiesGreet and acknowledge each guest promptly (using names) with hotel greeting standard.Knowledge of hotel layout, restaurant station breakdowns and table numbers.Monitor the open dining sections of the restaurant for empty and cleaned tables, estimate wait times for guests, monitor the guest waiting list, and ensure that the needs of the guests are met while they are waiting.Escort all guests to their table and introduce their server.Answer telephone and book reservations using hotel/restaurant standards.Know and implement standards/procedures of service for guest.Check menus to ensure they are current, clean, and up to brand standards.Ensure place settings are appropriate and each guest has the necessary items for the standard place setting.Maintain cleanliness and condition of the work area.Report guest concerns to Restaurant Management.Thank every guest upon departure, invite them to return, and wish them a fond farewell.Perform side work or other reasonable duties assigned by management.EducationHigh school diploma or GED.Skills and AbilitiesAbility to communicate in the English language. Second language is a plus.Ability to work flexible schedules including holidays and weekends and able to perform multiple tasks.Knowledge of basic food handling policies and procedures as well as the techniques and equipment for preparing and presenting food products for consumption, including storage/handling techniques, proper chemical handling, and sanitation standards.Physical RequirementsMust be able to work in a fast-paced environment.Must be physically fit to lift, pull, and push items up to 50 pounds.Also requires standing/walking/reaching and bending throughout shift.