Correctional Regional Operations Manager (Eastern Region Office)

nc; North Carolina; On-site; USD 70,000 - 123,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plans

NCFlex Benefits

Paid Vacation & Leave

Parental Leave

Job summary

The NC Department of Adult Correction seeks a Correctional Regional Operations Manager (NS) to oversee the Eastern Region's thirteen facilities from the Greenville office. This role reports to the Assistant Region Director and leads staff in audits, inspections, emergencies, and disciplinary processes, ensuring SOPs align with division policies.

Applicants must have a bachelor's degree with supervisory experience in corrections; the department offers competitive benefits and opportunities for

Qualifications

• Documented knowledge of offender custody and program management.
• Documented knowledge of departmental rules, policies and procedures concerning the custody, care, treatment, and training of offenders.
• Experience in supervising employees.

Responsibilities

• Supervise region staff responsible for development and monitoring audits, inspections and providing emergency assistance (escapes, insurrections, fires, deaths, etc.).
• Assist with needs for changes in organizational structures, roles, staffing patterns, and scheduling through input from facility heads and review of the operations of the unit.
• Provide Regional assistance regarding training initiatives.
• Ensure SOPs and procedures are consistent with Division Policies; develop internal procedures as needed.
• Monitor operations through on-site inspections, monthly reports, and input from Region staff.
• Discuss problems with subordinates, provide guidance and counsel, and conduct staff disciplinary investigations.
• Conduct performance evaluations with subordinate region staff and participate in promotions interviews.
• Conduct staff investigations and complete final investigation reports.

Skills

Offender custody knowledge

Departmental rules & procedures

Supervising employees

Education

Bachelor's degree

Job description

Agency Adult Correction

Division COO - OPS - Institutions Operations

Job Classification Title Correctional Regional Operations Manager (NS)

Position Number 60073045

Grade NC20

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description of Work

This position is located at the Eastern Region Office in Greenville, NC. This position will report directly to the Assistant Region Director and will assist in the management and supervision of the thirteen (13) prison facilities located in the Eastern Region. Specific responsibilities include but are not limited to:

• This position supervises subordinate Region staff responsible for development and monitoring audits, inspections and providing emergency assistance (escapes, insurrections, fires, deaths, etc.), and reviewing and assisting in disciplinary cases.
• This position assists with needs for changes in organizational structures, roles, staffing patterns, and scheduling through input from facility heads and review of the operations of the unit. Major changes are reviewed and approved by the Region Director and Prison Administration.
• Position will provide Regional assistance regarding training initiatives.
• Work involves ensuring that Standard Operating Procedures (SOPs) and procedures are consistent with Division Policies. May develop internal procedures to meet the needs or accomplish the goals of a specific facility.
• This position monitors operations through on-site inspection of facilities, monthly reports, and input from Region staff. Ensures quality and quantity of work through inspection of units and review of activities.
• This position discusses problems with subordinates, giving guidance and counsel and will also conduct staff disciplinary investigations.
• Position is responsible for conducting performance evaluations with subordinate region staff members, and for participating in the interview/selection process for promotions with significant input into selection.
• This position will conduct staff investigations and complete the final investigation report.
• The position requires someone who has the capability to express ideas clearly and concisely, both orally and in writing and the ability to think clearly and act quickly and effectively during emergencies.
• This position will assist with the oversight of the Central Region Special Teams: Regional Intelligence Team, Regional Drug Interdiction Team & Prison Emergency Response Team.
• This position does involve travel and at times may require overnight accommodations.
• This position also serves part of the Regional Command Center when natural disasters or extreme inclement weather occur and will be required to work longer than normal work hours.

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range: $70,478.00 - $123,336.00

Applicants now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Documented knowledge of offender custody and program management.
• Documented knowledge of departmental rules, policies and procedures concerning the custody, care, treatment, and training of offenders.
• Experience in supervising employees.

Posting Will Close At 11:59 P.M. The Night Before the End Date

Compensation and Benefits:

• Health Insurance options
• Retirement Plans
• NCFlex Supplemental Benefits
• Paid Vacation, Sick, and Community Service Leave
• Paid Parental Leave

To be considered for a Correctional Regional Operations Manager position, ALL applicants must:

• Meet Criminal Justice Standards requirement(s) (12 NCAC 09G .0302)
• Pass a criminal background check
• Produce a negative drug screening result
• Successfully complete medical and psychological evaluations
• Possess a valid driver’s license.

If multiple applications are submitted, only the most recent application received before the closing date will be considered.

Education Equivalency Verification

The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.

For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.

Veterans’ and National Guard Preference

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

PREA Requirement

The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." PREA Hiring and Promotion Prohibitions.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Minimum Education and Experience

Bachelor's degree from an appropriately accredited institution and three years of supervisory, administrative, or consultative experience in Corrections or related work; or an equivalent combination of education and experience.

Necessary Special Requirements

Must be eligible for certification by the North Carolina Criminal Justice Training and Standards Council.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.