Correctional Regional Operations Manager (Eastern Region Office)

Adult Correction; Pitt Gas (PA); On-site; USD 70,000 - 123,000; Full time

Benefits offered by this job

Health insurance options

Retirement plans

NCFlex supplemental benefits

Paid vacation, sick, and community服务离职

Paid parental leave

Job summary

The NC Dept. of Adult Correction is seeking a Regional Operations Manager for the Eastern Region, based in Greenville, NC.

You will supervise staff across prison facilities, oversee audits, inspections, and emergency response, and coordinate staffing and organizational changes with facility heads and region leadership. The role requires strong written and oral communication, ability to manage investigations and performance reviews, and travel as needed.

Qualifications

• Documented knowledge of offender custody and program management.
• Documented knowledge of departmental rules, policies and procedures concerning the custody, care, treatment, and training of offenders.
• Experience in supervising employees.

Responsibilities

• This position supervises subordinate Region staff responsible for development and monitoring audits, inspections and providing emergency assistance (escapes, insurrections, fires, deaths, etc.), and reviewing and assisting in disciplinary cases.
• This position assists with needs for changes in organizational structures, roles, staffing patterns, and scheduling through input from facility heads and review of the operations of the unit. Major changes are reviewed and approved by the Region Director and Prison Administration.
• Position will provide Regional assistance regarding training initiatives. Work involves ensuring that Standard Operating Procedures (SOPs) and procedures are consistent with Division Policies. May develop internal procedures to meet the needs or accomplish the goals of a specific facility.
• This position monitors operations through on‑site inspection of facilities, monthly reports, and input from Region staff. Ensures quality and quantity of work through inspection of units and review of activities.
• This position discusses problems with subordinates, giving guidance and counsel and will also conduct staff disciplinary investigations. Position is responsible for conducting performance evaluations with subordinate region staff members, and for participating in the interview/selection process for promotions with significant input into selection.
• This position will conduct staff investigations and complete the final investigation report.
• The position requires someone who has the capability to express ideas clearly and concisely, both orally and in writing and the ability to think clearly and act quickly and effectively during emergencies.
• This position will assist with the oversight of the Central Region Special Teams: Regional Intelligence Team, Regional Drug Interdiction Team & Prison Emergency Response Team.

Skills

Custody knowledge

Supervising employees

Program management

Education

Bachelor's degree

Job description

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post‑Release Supervision & Parole Commission. We have a mission that matters!

Description of Work

This position is located at the Eastern Region Office in Greenville, NC. This position will report directly to the Assistant Region Director and will assist in the management and supervision of the thirteen (13) prison facilities located in the Eastern Region. Specific responsibilities include but are not limited to:

• This position supervises subordinate Region staff responsible for development and monitoring audits, inspections and providing emergency assistance (escapes, insurrections, fires, deaths, etc.), and reviewing and assisting in disciplinary cases.


• This position assists with needs for changes in organizational structures, roles, staffing patterns, and scheduling through input from facility heads and review of the operations of the unit. Major changes are reviewed and approved by the Region Director and Prison Administration.


• Position will provide Regional assistance regarding training initiatives. Work involves ensuring that Standard Operating Procedures (SOPs) and procedures are consistent with Division Policies. May develop internal procedures to meet the needs or accomplish the goals of a specific facility.


• This position monitors operations through on‑site inspection of facilities, monthly reports, and input from Region staff. Ensures quality and quantity of work through inspection of units and review of activities.


• This position discusses problems with subordinates, giving guidance and counsel and will also conduct staff disciplinary investigations. Position is responsible for conducting performance evaluations with subordinate region staff members, and for participating in the interview/selection process for promotions with significant input into selection.


• This position will conduct staff investigations and complete the final investigation report.


• The position requires someone who has the capability to express ideas clearly and concisely, both orally and in writing and the ability to think clearly and act quickly and effectively during emergencies.


• This position will assist with the oversight of the Central Region Special Teams: Regional Intelligence Team, Regional Drug Interdiction Team & Prison Emergency Response Team.


• This position does involve travel and at times may require overnight accommodations.


• This position also serves part of the Regional Command Center when natural disasters or extreme inclement weather occur and will be required to work longer than normal work hours.

Knowledge, Skills, and Abilities / Management Preferences

Salary Grade Range: $70,478.00 – $123,336.00

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Documented knowledge of offender custody and program management.


• Documented knowledge of departmental rules, policies and procedures concerning the custody, care, treatment, and training of offenders.


• Experience in supervising employees.

The Posting Will Close At 11:59 P.M. The Night Before the End Date

Repost - Previous Applicants Must Reapply To Be Considered for This Vacancy

Compensation and Benefits

State Benefits Information: The State of North Carolina offers a comprehensive benefits package including:

• Health Insurance options


• Retirement Plans


• NCFlex Supplemental Benefits


• Paid Vacation, Sick, and Community Service Leave


• Paid Parental Leave

Visit the State Benefits website. State Benefits for additional information.

To be considered for a Correctional Regional Operations Manager position, ALL applicants must:

• Meet Criminal Justice Standards requirements (12 NCAC 09G .0302)


• Pass a criminal background check


• Produce a negative drug screening result


• Successfully complete medical and psychological evaluations


• Possess a valid driver's license.

Supplemental Application Information

Application Process NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include:

• Complete education history (including high school)


• Full work experience details


• Certificates and licenses, if applicable


• Education must be from appropriately accredited institutions.


• Information provided must support responses to supplemental questions.

Incomplete applications may impact screening and salary determination. If multiple applications are submitted, only the most recent application received before the closing date will be considered.

Criminal Justice Certified Positions

If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification.

ALL applicants must:

• Meet Criminal Justice Standards requirements (12 NCAC 09G .0302)


• Pass a criminal background check


• Produce a negative drug screening result


• Successfully complete medical and psychological evaluations


• Possess a valid driver's license

Education Equivalency Verification

The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.

Veterans’ and National Guard Preference

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to the applications.


• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.


• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

PREA Requirement

The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the \"National Standards to Prevent, Detect, and Respond to Prison Rape.\" Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Minimum Education and Experience

Some state job postings say you can qualify by an \"equivalent combination of education and experience.\" If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Bachelor's degree from an appropriately accredited institution and three years of supervisory, administrative, or consultative experience in Corrections or related work; or an equivalent combination of education and experience.

Necessary Special Requirements

Must be eligible for certification by the North Carolina Criminal Justice Training and Standards Council.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, and retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observations, and practices.