Correctional Case Manager-Mountain View Correctional Institution

State of North Carolina - Adult Correction; North Carolina; On-site; USD 37,000 - 65,000; Full time

Job summary

The State of North Carolina - Adult Correction is seeking a Correctional Case Manager (S) at Mountain View Correctional Institution in Avery County. You will manage offender caseloads, provide counseling, conduct assessments, and develop case plans to support classification and transition planning for parole or release.

Responsibilities include interviewing inmates, coordinating with community services, and overseeing program activities while staying current with prison policies and procedures.

Qualifications

• Associate’s degree in Criminal Justice, Human Services, Recreation or related field.
• High school diploma or GED and two years of custody experience within the North Carolina Department of Public Safety; or an equivalent combination of training and experience.
• Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.

Responsibilities

• Staying up to date on policies and procedures of prisons.
• Maintaining a caseload of offenders with supportive counseling.
• Interview offenders to gather and evaluate information on past experiences, training, attitude, social environment, and mental capabilities.
• Coordinate with community and public/private programs to connect services for offenders.
• Supervise programs within policy and procedure frameworks.
• Communicate effectively both orally and in writing.

Skills

Supportive counseling techniques

Offender interviewing

Policy & procedure knowledge

Written and oral communication

Education

Associate’s degree in Criminal Justice or Human Services

High school diploma or GED + 2 years custody experience

Job description

AgencyAdult CorrectionDivisionCOO - OPS - Institutions OperationsJob Classification TitleCorrectional Case Manager (S)Position Number60059281GradeNC07About UsThe NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!Description of WorkThis position is located in the beautiful mountains of Western North Carolina at Mountain View Correctional Institution in Avery County. Mountain View is a medium custody male facility that houses approximately 908 offenders. We offer a variety of educational classes and programs to promote offender rehabilitation.Employees in this class carry a caseload of inmates, which involves supportive counseling, conducting assessments, developing case plans, answering and following up on inmate questions and problems, and making recommendations to the classification committee. Employees also assist in major dynamic programs or coordinate major or specialized programs for the rehabilitation of inmates, such as inmate work assignments, work release, education, or recreation; as well as transition planning and coordinating. Employees in this class plan and coordinate transition (re-entry) prior to parole or release into the community.Key Duties Include:•Staying up to date on policies and procedures of prisons•Maintaining a case load of offenders providing supportive counseling•Interview offenders to gather and evaluate information concerning their past experience, training attitude, social environment, and mental capabilities•Working with individuals from the community and other public and private programs on services that may be available for offenders•Supervising various programs within the framework of policies and procedures•Effectively communicate both orally and in writingKnowledge Skills and Abilities/Management PreferencesSalary Grade Range: $37,377.00 - $65,408.00Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:Documented Knowledge of Supportive Counseling Techniques.The Posting Will Close At 11:59 P.M. The Night Before The End Date .Repost - Previous Applicants Do Not Need To Reapply In Order To Be Considered For This Vacancy .This Position Is Designated As “Mandatory” And Must Report Or Stay Over During Adverse Weather Events.State Benefits Information:The State of North Carolina offers a comprehensive benefits package including:Health Insurance optionsRetirement PlansNCFlex Supplemental BenefitsPaid Vacation, Sick, and Community Service LeavePaid Parental LeaveNote to Current State Employees :The salary grade for this position is NC07 . State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase May result.About The Division of Institutions:The Division of Institutions manages the daily operations of all state-operated prison facilities across North Carolina. Facilities are categorized by custody levels (minimum, medium, close) and house individuals serving sentences for felony convictions. The division provides safety, security, and rehabilitative services through trained custody staff, program facilitators, and administrative personnel.Supplemental Contact Information:NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include:Complete education history (including high school)Full work experience detailsCertificates and licenses, if applicableEducation must be from appropriately accredited institutions.Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination.If multiple applications are submitted, only the most recent application received before the closing date will be considered.Criminal Justice Certified PositionsIf applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification . ALL applicants must:Meet Criminal Justice Standards requirements (12 NCAC 09G .0302)Pass a criminal background checkProduce a negative drug screening resultSuccessfully complete medical and psychological evaluationsPossess a valid driver’s licenseEducation Equivalency VerificationThe State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members .Veterans’ and National Guard PreferenceApplicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.PREA RequirementThe NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the \"National Standards to Prevent, Detect, and Respond to Prison Rape.\" Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion ProhibitionsADA AccommodationsConsistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.Minimum Education and ExperienceSome state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.Associate’s degree in Criminal Justice, Human Services, Recreation or a related field from an appropriately accredited institution; or High school or General Educational Development (GED) diploma and two years of custody experience within the North Carolina Department of Public Safety; or an equivalent combination of training and experience. Necessary Special Qualifications Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.EEO StatementT he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.Recruiter:Kathy Williams FoxEmail:[e-mail]