Correctional Case Manager - Central Prison

State of North Carolina; Wake Forest (NC); On-site; USD 37,000 - 65,000; Full time

Job summary

State of North Carolina seeks a Correctional Case Manager to handle assigned offender caseloads, conduct classifications, and provide counseling and program referrals. This role operates within a multi-custody male facility under supervision and requires strong documentation and crisis intervention abilities.

The position offers 40-hour weeks, Monday–Friday, with potential overtime to meet needs, and a competitive salary range reflecting state pay scales.

Qualifications

• Knowledge of case management practices and counseling techniques.
• Ability to conduct intake assessments and interviews.
• Strong communication and crisis intervention skills.

Responsibilities

• Perform regular classification reviews and needs assessments for offenders.
• Provide transitional information and assist with housing and classification decisions.
• Communicate effectively with staff, offenders, and the public.
• Work under stressful conditions with potentially violent individuals and perform crisis interventions.
• Prepare written reports reflecting data from interviews and observations.
• May assist in other certified capacities as needed.

Skills

Case management

Counseling techniques

Interviewing techniques

Communication skills

Education

Associate degree in Criminal Justice or related field

High School diploma or GED + 2 years custody experience

Job description

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Agency

Adult Correction

Division

COO - OPS - Institutions Operations

Job Classification Title

Correctional Case Manager (S)

Position Number

65014485

Grade

NC07

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description Of Work

Reporting to a Correctional Programs Supervisor at a multi-custody male correctional facility, this position provides case management services to an assigned caseload of offenders. Job responsibilities include, but are not limited to, the following:

• Performing regular periodic classification reviews, needs assessments, plans, job assignments, program referrals and regular scheduled one-on-one contact for the purposes of correctional and/or motivational counseling.
• Providing transitional information, assisting with housing and recommendations for the classification upon offender review and assisting with onsite activities.
• Communicating effectively with other staff, offenders, and the general public.
• Working under stressful conditions caused by direct contact with incarcerated offenders, who can become physically violent and verbally abusive, being capable of defending oneself against attack and performing crisis interventions to include suicide prevention.
• Preparing written reports which accurately reflect data reviewed by various sources, reviewing, analyzing, and evaluating various documents and behavior data gathered from interviews, written documentation, and personal observation.
• This is a certified position and employees may be subject to assist in any certified capacity as needed.

Knowledge Skills And Abilities/Management Preferences

Candidates now meet the minimum qualifications of a position if they meet the Minimum Education and Experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/Management Preferences are not required but applicants who possess the following skills are preferred:

• Documented knowledge of case management practices, or supportive counseling techniques and/or interviewing techniques for intake assessments.

Compensation And Benefits

The State of North Carolina offers a comprehensive benefits package including:

• Health Insurance options
• Retirement Plans
• NCFlex Supplemental Benefits
• Paid Vacation, Sick, and Community Service Leave
• Paid Parental Leave

Visit The State Benefits Website For Additional Information.

Salary Range

$37,377 - $65,408

This posting will close at 11:59 p.m. the night BEFORE the end date listed above

This is a full-time position (40 hours per week) with established working hours of Monday-Friday, 8am-5pm and may require working beyond normal work schedule to meet business needs.

About Central Prison

Central Prison in Raleigh, NC has been in continuous service since 1884. It serves as the admission point into prison for adult male felons sentenced to 20 years or more and is the main medical and mental health center for male offenders. It also houses special populations, including death row and safe-keepers.

While security requires that certain offenders remain in their cells, there are more than 260 offender job assignments that include working in the kitchen, laundry or canteen. Offenders also work as barbers, janitors and clerks. Offenders can attend substance abuse group therapy meetings, Bible studies or worship services.

Supplemental Application Information

Application Process

NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

Applicants Must Complete The Application In Full

Resumes Will Not Be Accepted In Lieu Of Completing The State Application. Applications Must Include

• Complete education history (including high school)
• Full work experience details
• Certificates and licenses, if applicable
• Education must be from appropriately accredited institutions.
• Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination.
• Applicants may be subject to a criminal background check and drug screen.

If multiple applications are submitted, only the most recent application received before the closing date will be considered.

Criminal Justice Certified Positions

If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification. ALL applicants must:

• Meet Criminal Justice Standards requirements (12 NCAC 09G .0302)
• Pass a criminal background check
• Produce a negative drug screening result
• Successfully complete medical and psychological evaluations
• Possess a valid driver’s license

Education Equivalency Verification

The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at

Veterans’ and National Guard Preference

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach an NGB-23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD-256 or NGB-22, along with the state application.

PREA Requirement

The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Contact Information

If there are any questions about this posting other than your application status , please contact Celeste Robinson at [e-mail] or by phone at 919-582-6116. (Email is preferred and more efficient.)

Minimum Education And Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Associate degree in Criminal Justice, Human Services, Recreation or a related field from an appropriately accredited institution; OR High School or General Educational Development (GED) diploma AND two years of custody experience within the North Carolina Department of Adult Correction ; or an equivalent combination of training and experience.

Necessary Special Qualifications

Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.